In line with the group’s client and staff-centric digitalisation strategy, CACEIS now integrates a machine learning solution from French fintech Nephelai that facilitates Middle-office Trade Management.
Machine learning streamlines client transaction processing, from capture, verification, enrichment and confirmation, all the way to settlement monitoring and penalty management. Prior to sending orders to the market, the solution scans every transaction, detecting anomalies, filling in missing information or correcting instruction from clients, thereby significantly reducing settlement fails. Furthermore, it enables middle-office staff to focus on high value tasks and helps raise overall service quality.
Sandrine Legrand, CACEIS’ Group Head of Middle-office stated, “CACEIS’ Trade Management service handles over 30,000 monthly transactions, and leveraging the predictive software introduced by Nephelai’s solution, we can improve efficiency while enhancing client satisfaction and staff performance.”
Éléonore de Vial, Nephelai CEO added, “By integrating our SaaS solution in its operational processing chain, CACEIS once again demonstrates its desire to take full advantage of fintech innovation. We are delighted to be working with CACEIS, a leading asset servicing group with a clear commitment to the digital transformation of its sector.”