KeyCorp (NYSE: KEY) announced a strategic relationship, which includes a minority investment, with Zentist, a leading cloud-based Insurance Revenue Cycle Management (RCM) software provider for Dental Support Organizations (DSOs) across the country.
KeyBank will introduce Zentist’s Remit AI software to its extensive network of DSOs, providing them with access to a transformative tool that enhances their dental insurance revenue cycle management operations.
Remit AI streamlines dental insurance claims processing with features that include automated Explanation of Benefits (EOB) and Electronic Remittance Advise (ERA) delivery, automated remittance to bank data matching, and intelligent task distribution across organizational structures. The software also includes specialized predeterminations workflows, real-time claim status updates, and fully customizable advanced RCM analytics dashboards.
Using Remit AI’s Cavi AR module, DSOs and dental practices across the United States can streamline their claims status and follow-up workflow, resulting in considerable time savings. The module also categorizes and ranks their open claims based on AR days, expected/submitted amount, and/or last updated date.
“KeyBank’s commitment to delivering comprehensive financial solutions to DSOs as part of a broader healthcare strategy that involves helping clients with the whole spectrum of payments capabilities and with industry-specific financial services and solutions,” said Jon Briggs, Head of KeyBank Commercial Payments and Innovation. “Our strategy aligns perfectly with Zentist’s mission to simplify and improve the financial operations of dental groups and practices.”
“KeyBank is one of the most innovative banks in the country, and we’re thrilled to have them as both an investor and a new fintech bank relationship,” said Ato Kasymov, CEO of Zentist. “This relationship will allow us to reach a wider audience and help dental groups to optimize their revenue cycles, ultimately leading to better financial health and patient care.”
The latest collaboration with Zentist demonstrates KeyBank’s model of collaborating with companies whose solutions align with the broader strategy of delivering innovations that make dental clients’ businesses grow, avoid risk and be profitable. It marks the most recent in a series of relationships with emerging fintech providers over the past decade.
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