Canadian credit union network Okanagan IT Alliance has signed a seven-year outsourcing contract with IT services firm CGI, valued at CND$16 million.
Under the deal, CGI will manage the banking, electronic payments, loan origination and customer relations management (CRM) services for the participating members of the Canadian alliance. This will be done via the CGI Retail Financial Services Platform on an application service provider (ASP) basis.
Michael Wagner, chair of Okanagan IT Alliance, says: "With the implementation of CGI's open architecture, we will become more efficient and competitive while remaining true to our core values of community support."