/retail banking

News and resources on retail banking, consumer finance and reinventing customer experience in finance.

Zopa launches in-app energy switching and price comparison service

UK digital bank Zopa is offering customers an in-app energy switching and comparison service.

  1 1 comment

Zopa launches in-app energy switching and price comparison service

Editorial

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community.

The upstart bank is using technology from Decision Tech, part of the Moneysupermarket group, to pull up prices from different energy companies according to the user's postcode data.

Customers choose which provider they would like to switch to within the Zopa app, and the whole journey takes as little as three minutes.

According to MoneySuperMarket data, switching to a different provider could help people save £286 annually on their energy bills.

Clare Gambardella, chief customer officer at Zopa comments: “People are generally reluctant to switch energy providers, but it is one of the easiest ways to cut down on monthly outgoings. We wanted to make it as simple as possible for people to identify how much money they could save on gas and electricity so that they can feel good about their money as they head into 2021.”

The service is available to anyone who downloads the Zopa app, regardless of who they bank with. It sits alongside other useful tools such free credit scoring and loan decisioning.

Sponsored [New Impact Study] Catering to a new generation through unified card programmes

Related Company

Channels

Comments: (1)

Hitesh Thakkar

Hitesh Thakkar Technology Evangelist (Financial Technology) at SME - Fintech startups (APAC and Africa)

It is really a well thought value addition by the bank - Bank are suppose to be trusted advisor for customer but does it also add context of pre sales and post sales services so that customers saves money but does at cost of downgraded services.

[Webinar] Money Mule Defence: Practical Applications and the Role of TechnologyFinextra Promoted[Webinar] Money Mule Defence: Practical Applications and the Role of Technology