Swedbank creates digital banking group

With customers ditching branches for mobiles, Swedbank is on the hunt for someone to lead a newly created digital banking group.

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Swedbank creates digital banking group

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The digital banking unit will cover sales support, development and innovation as Swedbank bids to "meet changed customer demands and behaviour".

Initially it will be overseen by acting co-heads Lotta Lovén and Girts Bērziņš together with CEO Birgitte Bonnesen but the bank has begun looking for a permanent boss.

"The changes will secure the delivery on our business strategy and our financial goals, while building a solid platform for increased customer satisfaction," says Bonnesen.

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