ABN Amro invites customers to sign up with a selfie

ABN Amro is wooing the 'selfie generation' by enabling prospective customers to sign up for a new account with just their smartphone.

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ABN Amro invites customers to sign up with a selfie

Editorial

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community.

For identification the bank will request photos of the consumer's identity card or passport, a selfie portrait pic, and an iDeal payment transfer of €0.01.

Managing director of retail banking Frans Woelders explains: "We see smartphone use among our customers grow by the day. To accommodate them, we now offer the opportunity to sign up with just your phone. Becoming a customer using a mobile device is quick and efficient, as you can do so without visiting a bank branch."

Recenty, the bank has been putting the new method to the test within it's Usability Lab. A pilot was also launched in six ABN Amro offices across the Netherlands prior to full-scale release.

ABN Amro's mobile banking app is currently used 57 million times a month. In September 2015, the app underwent a major upgrade to allow the retrieval of credit card data alongside current account features.

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Comments: (1)

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Very interesting! The anti-moneylaundering legislation has surely been checked.

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