Barclays corporate portal is first UK site for Ask Jeeves

Barclays Bank is to use Ask Jeeves to provide answers to corporate queries at its business portal and e-procurement site, Barclays B2B.com. The bank is the first UK customer for the Ask Jeeves natural language query engine.

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Barclays corporate portal is first UK site for Ask Jeeves

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Slated for commercial launch later this year, Barclays B2B.com is billed as a purchase-to-payment e-procurement system designed to help corporates search for and find lowest-cost business services. The bank believes the Jeeves Relevant Answers system will deliver a user-friendly, intuitive alternative to conventional search tools.

"We needed proven yet innovative technology to differentiate our online initiative in the crowded e-commerce trading marketplace," says Rachael Atkinson, acting chief executive, Barclays B2B.com.

Users will be able to ask the system questions about a variety of business matters such as "What are the tax implications of paperless trading for my business?" or "What are the benefits of intranets and extranets?" or "Where can I read about the North African economy?"

Atkinson says Barclays will embark on a major national rollout of the B2B.com procurement portal later in the year.

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