Indian banking group Bank of Baroda has contracted with HP for the development and implementation of a portal-based IT infrastructure to support its global banking operations.
Under the contract HP will implement and manage an enterprise-wide service-oriented architecture (SOA) which will include online and telephone banking applications along with CRM and risk management systems.
HP says the new infrastructure will ensure that the bank's 25 million customers will have access to services anytime, anywhere throughout the world via multiple delivery channels, from Internet banking to call centres, ATMs and transaction kiosks.
The vendor says it will draw on its extensive network of alliances with companies such as Cisco, Infosys, Microsoft, Oracle and Reuters for the integrated deployment of more than 40 applications. The bank has selected Infosys' Finacle product as its core banking system, which will be rolled out across its domestic and international operations.
HP will also design, build and manage data centres that will host computing, storage and connectivity infrastructure for the bank, which will also be used for disaster recovery and business continuity purposes.
Anil Khandelwal, chairman and managing director, Bank of Baroda, says: "Through this initiative, we will be able to provide our customers with new options and choices that will make it easier and more convenient for them to do business with us, anytime, anywhere across the globe."