ITS Myriad from BT Syntegra is a multi-channel integration framework specifically designed for the trading environment.

By integrating the Bloomberg Professional service with ITS Myriad users can simply click on a name in the Bloomberg contact database to call from their turret or PBX phone. The names of the incoming callers will also be displayed where there is a match with a number in the Bloomberg contact database, and specific caller information is immediately made available to the user.

Gerald Walker, business manager, Bloomberg, says: "By integrating Bloomberg and ITS Myriad we are giving traders and sales staff an instant connection to the information they need to be able to respond effectively to their customer requirements."

BT Syntegra has also been working with Antepo, a provider of secure instant messaging (IM) to the investment banking community, to provide full integration with ITS Myriad. This ensures consistent functionality and supporting information, regardless of whether communications are conducted via phone, e-mail, IM, video or the Web.

ITS Myriad consolidates buddy lists and phone directories, enabling a user to phone or message a buddy from a single list, or turn an IM session into a phone call. Users can also be altered when a particular topic is raised or an IM is received from a specific client.

BT Syntegra has also added FIX messaging standard to ITS Myriad, which it is currently showcasing at the SIA Technology Management Conference in New York. The vendor says buy-side central trading desks using the system will be able to receive Indications of Interest (IOIs) electronically using the FIX messaging protocol. ITS Myriad tracks each trade through its life cycle and allows a trader or compliance officer to track the status of an order in real-time, including pre and post trade allocation matching, using FIX 4.4 messaging.