Pegasystems has launched an image-based exceptions management and workflow solution for multiple payment types.
PegaPayment Smart Adjust 3.1 features pre-packaged business processes designed to automate error types across multiple siloed payment forms including cheque, ACH, ATM and PIN-based debit.
Developed in Java with a Web browser interface, Smart Adjust is designed for easy deployment, access by multiple departments and rapid service fulfillment for branches, contact centres and corporate customers. The user interface and functionality can be tailored to, and embedded in, existing browser-based applications, says the vendor, providing specific capabilities to individuals throughout the organisation.