81 Results from "First Direct"
/retail
UK virtual bank first direct has begun trawling the Internet for everything that's said about it online and then feeding the information - good or bad - onto its "live" Web site.
13 October 2009
HSBC's virtual bank first direct has mistakenly sent customers text messages containing the transaction details of other people.
06 October 2009
UK consumer group Which? has accused Abbey and Halifax of employing poor online security measures, leaving customers vulnerable to fraud.
27 August 2009
HSBC's virtual bank first direct has launched a "social media newsroom", tapping sites like Flickr and YouTube to provide news and information through a mash-up of blogs, photos and videos.
19 June 2009
The UK's first direct has become the first bank to receive the Carbon Trust Standard after reducing its carbon emissions by over 14%, which equates to an annual reduction of 1500 tonnes of CO2 from 2007 levels.
02 March 2009
HSBC's virtual bank first direct has launched an online social network for customers to post and view recommendations of local attractions.
21 November 2008
The majority of credit card holders want to manage their accounts via the Web, according to a UK study from customer research outfit Global Reviews which found that Lloyds TSB provided the best online experience for card customers.
11 April 2008
British virtual bank first direct has adapted its online banking service to work seamlessly with Apple's iPhone, which is set to launch in the UK in November.
21 September 2007
The UK's direct banks are outperforming their high street rivals when it comes to customer satisfaction, according to a survey conducted by consumer group Which?
01 August 2007
Twenty-four hour virtual bank first direct is to install automated computer shutdown software in an effort to reduce its carbon emissions by 147 tonnes and save £24,000 per year on energy costs.
24 April 2007
Customers of HSBC and first direct who choose not to receive paper bank statements will be helping to plant more than 20,000 trees as part of a new programme to cut back on paper usage, known as the Virtual Forest.
03 April 2007
The UK's first direct is to provide video access to customer representatives over the mobile phone network in an experimental technology trial with wireless operator 3.
09 November 2006
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