81 Results from "First Direct"
/retail
App-only newcomers Starling Bank and Monzo took the top spots in Smart Money People's 'Best British Bank' awards, bringing an end to First Direct's three-year reign and leaving traditional incumbents trailing in their wake.
05 March 2018
UK digital bank first direct has begun trialling an app that lets people see account information from all of their providers, as well as get money management tips and product suggestions - including from third parties.
22 February 2018
/regulation
Alongside the usual mix of AI and DLT-based startups, the third edition of the Financial Conduct Authority's regulatory sandbox includes propositions from three of the biggest banks on the high street - Barclays, HSBC's First Direct and Nationwide.
05 December 2017
Commonwealth Bank of Australia has become the country's first bank to let customers access their accounts using the new iPhone X's Face ID technology. In the UK, first direct is the earliest out of the starting blocks, switching all apps on the new phone over to facial recognition.
03 November 2017
UK digital bank first direct has launched an online platform where customers can get directly involved in helping the HSBC unit develop new products and services.
14 December 2016
Google's Android Pay has launched in the UK, enabling millions of Brits to make contactless instore and in-app payments with their handsets.
18 May 2016
UK bank-backed mobile payment service Paym has confirmed that 20 new institutions have signed up to use the service, with first direct the first into production with a live roll-out.
14 October 2014
First direct, a bank that has no high street branches but still manages to make its customers feel valued, is the top-rated brand for customer service in the UK, according to a survey by consumer champion Which?
17 September 2014
UK online and telephone bank first direct is to make its debut on the high street with its own branded ATMs.
01 July 2014
Mobile visits to the website of first direct are to set to overtake desktop log-ins as consumer enthusiasm for banking-on-the-move picks up speed.
26 June 2014
Metro Bank founder Anthony Thomson has recruited first direct chief Mark Mullen to head a new UK digital bank.
09 April 2014
Five major UK financial services firms have committed to rolling out mobile payments technology from Zapp, enabling customers to make in-store and online purchases from within their banking apps.
15 January 2014
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