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81 Results from "First Direct"

/retail

Digital challengers leave incumbents trailing in Best British Bank awards

App-only newcomers Starling Bank and Monzo took the top spots in Smart Money People's 'Best British Bank' awards, bringing an end to First Direct's three-year reign and leaving traditional incumbents trailing in their wake.

/retail

First direct pilots artha app for marketplace banking

UK digital bank first direct has begun trialling an app that lets people see account information from all of their providers, as well as get money management tips and product suggestions - including from third parties.

/regulation

Barclays, First Direct and Nationwide join FCA sandbox cohort

Alongside the usual mix of AI and DLT-based startups, the third edition of the Financial Conduct Authority's regulatory sandbox includes propositions from three of the biggest banks on the high street - Barclays, HSBC's First Direct and Nationwide.

/retail

CommBank, first direct embrace Face ID for iPhone X app login

Commonwealth Bank of Australia has become the country's first bank to let customers access their accounts using the new iPhone X's Face ID technology. In the UK, first direct is the earliest out of the starting blocks, switching all apps on the new phone over to facial recognition.

/retail

First direct crowdsources product ideas

UK digital bank first direct has launched an online platform where customers can get directly involved in helping the HSBC unit develop new products and services.

/retail

Android Pay launches in the UK

Google's Android Pay has launched in the UK, enabling millions of Brits to make contactless instore and in-app payments with their handsets.

/retail

More banks join Paym

UK bank-backed mobile payment service Paym has confirmed that 20 new institutions have signed up to use the service, with first direct the first into production with a live roll-out.

/retail

First direct tops customer service charts - Which?

First direct, a bank that has no high street branches but still manages to make its customers feel valued, is the top-rated brand for customer service in the UK, according to a survey by consumer champion Which?

/retail

First direct makes high street debut

UK online and telephone bank first direct is to make its debut on the high street with its own branded ATMs.

/retail

Mobile overtaking PC as channel of choice for first direct customers

Mobile visits to the website of first direct are to set to overtake desktop log-ins as consumer enthusiasm for banking-on-the-move picks up speed.

/retail

Metro Bank founder to launch digital bank; recruits first direct's Mullen

Metro Bank founder Anthony Thomson has recruited first direct chief Mark Mullen to head a new UK digital bank.

/retail

UK banks sign up to Zapp mobile payments

Five major UK financial services firms have committed to rolling out mobile payments technology from Zapp, enabling customers to make in-store and online purchases from within their banking apps.