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Latest Results from /ai

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TSB's Smart Agent goes mobile

TSB has ported its AI-based Smart Agent to its mobile banking app.

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Feedzai achieves Unicorn status on $200 million fund raise

AI-based financial crime detection platform Feedzai has joined the Unicorn club, raising $200 million at a valuation of above $1 billion.

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Digital ID firm Socure raises $100m

Machine learning-based digital identity verification firm Socure has joined the unicorn club off the back of a $100 million Series D funding round led by Accel and joined by the investment arms of Citi and Wells Fargo.

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CBA taps Big Data and machine learning to support customers hit by natural disasters

Commonwealth Bank of Australia is harnessing machine learning technology and Big Data science to offer customers same-day, pro-active emergency assistance in the event of weather-induced natural disasters.

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HSBC taps Google Cloud for call centre AI

HSBC has enlisted Google Cloud to build a global call centre AI chatbot that helps employees cut down on the time they spend on manually intensive queries.

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Finastra to rewrite developer terms to counter algorithmic bias

Finastra has published a five-point plan to tackle gender bias in algorithms.

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BBVA experiments with AI to summarise customer conversations

BBVA says it has had "encouraging" results testing an out-of-the-box AI language model to summarise Spanish customer conversations about banking.

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Bank machine learning models hit hard by Covid

Over a third of UK banks have reported a negative impact on the performance of machine learning models as a result of the coronavirus pandemic.

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Wall Street vets join $12m funding round for FundGuard

AI-powered SaaS investment management and asset servicing enterprise platform FundGuard has raised $12 million in a Series A funding round joined by several heavyweight Wall Street executives.

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BBVA taps Google Cloud Chronicle to build AI security platform

BBVA has today announced that it will be the first bank in Europe to deploy Google Cloud’s security analytics platform Chronicle and will use AI and machine learning to predict and prevent cyberattacks.

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Third party risk management platform Mirato raises $9m

Mirato, an Israeli firm that has built an AI-driven third party risk management platform (TPRM) for financial institutions, has raised $9 million in funding.

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Personetics raises $75m for AI-driven customer engagement platform

Personetics, a fintech that uses AI to help financial institutions boost customer personalisation and engagement, has secured a $75 million investment from Warburg Pincus.