Latest long reads: Finextra Research

Tackling 'The Creep’: How to support customers during the cost of living crisis

Anna Roughley Head of Insight and Engagement at Lending Standards Board (LSB)

Tackling 'The Creep’: How to support customers during the cost of living crisis

I join a Teams call with my colleagues a few minutes late and they are mid conversation: “It’s been nice to get a little rain, as I was starting to keep the curtains closed to keep the heat out! What a difference from April, as I was having to put the heating on,’’ one of them says. “I didn’t dare put mine on – I opted for a hot water bottle inst...

10 July 2023 /people

What skills are fintech employers seeking in 2023?

Retired Member

What skills are fintech employers seeking in 2023?

The workplace is changing at an unprecedented rate, and with it, how and why recruiters choose certain applicants over others. Historically, career progression and recruitment worked in a linear fashion, with experience and education certain to give one candidate an edge over another. Post-COVID, however, everything has changed. Research from McKi...

07 July 2023 /people

How Scotland, the UK's second largest fintech cluster, is reshaping the digital economy

Nicola Anderson CEO# at FinTech Scotland

How Scotland, the UK's second largest fintech cluster, is reshaping the digital economy

Cluster management body, FinTech Scotland, is advancing the agendas set out in both the UK Fintech Sector Review and its own Research and Innovation Roadmap, aiming to drive economic growth and jobs in Scotland and in the UK more broadly. FinTech Scotland has recently successfully secured UK Government funding to accelerate innovation in Scotlan...

06 July 2023 /startups

EBAday: A quest for global interoperability

Finextra Research Writer at Finextra

EBAday: A quest for global interoperability

Kicking off the 18th edition of EBAday – this time in Madrid, Spain – Wolfgang Ehrmann, chairman, Euro Banking Association, opened the show by gracing the stage and welcoming nearly 1200 practitioners from all corners of the payments and transaction banking ecosystem to discuss the latest trends and share different perspectives. At the second in-p...

05 July 2023 /payments

Fintech Sentiment: PSD3 and PSR1 welcomed by the fintech industry

Paige McNamee

Fintech Sentiment: PSD3 and PSR1 welcomed by the fintech industry

The European Commission’s long-awaited review into the current Payment Services Directive (PSD2) has landed, and with it, the establishment of a new Payment Services Regulation (PSR). Adopted seven years ago, the landscape in which PSD2 was first implemented has evolved and expanded significantly, in fact, the value of electronic payments reached €...

04 July 2023 /payments

How banks can prepare for the ever-growing risk of litigation

Tom Webley Partner at Reed Smith

How banks can prepare for the ever-growing risk of litigation

Given the recent high-profile bank collapses and restructurings, it is logical to consider the similarities between the current situation and 2008, and if recent events will lead to industry-wide litigation to the same extent that we saw previously. As a starting point, we should remind ourselves what happened in 2008. On one level, the Global Fina...

04 July 2023 /regulation

Consumer Duty: the importance of trust in the age of customer empowerment

Aalekh Bhatt GTM lead - Digital Marketing, UK Banking at Capgemini

Consumer Duty: the importance of trust in the age of customer empowerment

This article was co-written by Chandramouli Venkatesan, vice president, Digital Transformation, and Aalekh Bhatt GTM lead – Digital Marketing, Banking and Capital Markets UK at Capgemini. The entire world is currently attempting to manage financial downturn, and the UK has not been left untouched by this upheaval. The International Monetary Fund p...

03 July 2023 /regulation

Pride in fintech isn’t just about rainbows in June

Níamh Curran Senior Reporter at Finextra

Pride in fintech isn’t just about rainbows in June

As Pride month comes to an end, it is evident that the fintech community needs to look at the role it has in amplifying LGBTQIA+ voices in the industry and making sure companies are embracing all the talent on offer. Deloitte and Workplace Pride conducted a study which included responses from over 5,000 LGBTQ+ people across 13 different co...

30 June 2023 /people

Is the era of big tech over for younger workers?

Kirstie McDermott Senior Content Editor at Amply

Is the era of big tech over for younger workers?

Generation Z made up 20% of the workforce in 2020, and is, according to Deloitte, set to soon become the most populous generation on earth. It is also the most diverse generation, with 77% of Gen Z-ers saying that it’s important to work for companies or organisations whose values align with their own. Gen Z is also prioritising their mental health...

30 June 2023 /people

How can banks strike a balance between user experience and security demands?

Paige McNamee

How can banks strike a balance between user experience and security demands?

Financial institutions pay close attention to how they can improve their customer experience to gain a competitive advantage. However, operating in one of the most heavily regulated industries, these institutions face a complex web of security pressures and obligations that can affect their efforts to streamline and digitise the customer experienc...

29 June 2023 /security

The Financial Services and Markets Bill reaches final stages

Chris Holmes Peer at House of Lords

The Financial Services and Markets Bill reaches final stages

The Financial Services and Markets Bill could be described as epic – in terms of proportions (346 pages), in terms of impact (biggest shake up of financial services in a generation), and in terms of the time it is taking to make its way through all parliamentary stages. The Bill was introduced in the Queen’s speech in May 2022 and given first rea...

28 June 2023 /regulation

Digital currency strategies and their consumer potential

Sehrish Alikhan Reporter at Finextra

Digital currency strategies and their consumer potential

As digital currencies become integrated into the mainstream, payments service providers and technology providers are investigating how consumers will adapt to this new addition to the financial ecosystem. As banks and fintechs become more comfortable with crypto payments, the role of technology firms becomes more integral to the consumer’s journey...

27 June 2023 /crypto

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