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Sehrish Alikhan

Sehrish Alikhan Reporter at Finextra

How can AI become more sustainable?

Artificial intelligence (AI) has become a hot topic in the past year, and it is set to skyrocket in usage in the coming years. Every financial organisation is racing to implement AI technology into their services, and every business and social media network is priming for AI integration. This is an excerpt from The Future of AI in Financial Servi...

/ai

Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

What is agentic AI, and why should banks or customers care?

You’ll soon be hearing a lot about agentic AI, if you haven’t already. The World Economic Forum defines and explains agentic AI and its impact in a recent article on the topic, noting how this discipline/approach/tool “will transform” the financial services industry. “Agentic artificial intelligence (AI) goes beyond generative AI (GenAI) by enabli...

/ai

Dominique Dierks

Dominique Dierks Senior Content Manager at Finextra

What is the global AI legislative outlook?

The EU AI Act made history as the world's first AI legislation when it entered into force in August 2024. We have now entered a 24-month transitional period during which delegated legislation, guidelines, and standards are being drafted and published across all EU member states. The regulatory framework is designed to identify varying levels of ri...

/ai

Amanda Kavanagh

Amanda Kavanagh Contributor at Jobbio

UK tech jobs to look out for in 2025

If your workplace isn’t in a celebratory mood at the moment, you’re in good company. According to recent research from tech advisory firm TechMarketView, 56% of companies experienced poor or neutral business environments this year. However, good times are on the horizon. According to a new report, in 2025, 46% of hiring managers in the IT and tec...

/predictions

Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

How retail giants like Starbucks and Staples are handling cash

Despite the steady growth of debit or credit card transactions to a high percentage of their daily totals, retailers still must manage cash deliveries and collections for the remainder, other than the small number of items paid for via cheque or purchase order. That’s what a recent panel of three treasury leaders from leading retailers talked abou...

/retail

Sehrish Alikhan

Sehrish Alikhan Reporter at Finextra

What the EU deforestation law delay means for fintech

The EU deforestation law was proposed in June 2023 to propel environmental efforts by curbing logging and deforestation practices in nations that export to the EU. The legislation was a move towards reducing EU consumers’ impact on global deforestation, however it saw pushback from multiple nations. What is the EU deforestation law? The law would ...

/sustainable

Níamh Curran

Níamh Curran

Which are the most impactful AI use cases for financial services?

Artificial intelligence (AI) has quickly gone from being a far sighted fantasy to integral to the running of many industries, including financial services. Yet, for this to be a sustainable development, there needs to be some resistance to the large amounts of hype around AI. This is an excerpt from The Future of AI in Financial Services 2025 rep...

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Hamish Monk

Hamish Monk Senior Reporter at Finextra

How to pick a SaaS solution

Software-as-a-service, or SaaS, delivers software and applications over the internet, via a subscription model. It is one of the three constituents of cloud computing – along with infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) – and has revolutionised business operations; mushrooming from its market valuation of $237 billion i...

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Hamish Monk

Hamish Monk Senior Reporter at Finextra

How AI can be embraced by financial services

While artificial intelligence (AI) is not a new concept, having been first explored by a research group in the 1950s, its widespread industrial application has only just begun. This is an excerpt from The Future of AI in Financial Services 2025 report, which was a special edition for the inaugural Finextra event, NextGen AI. Click here to read th...

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Níamh Curran

Níamh Curran

How tokenisation can grow e-commerce in 2025

Global retail e-commerce sales are forecast to grow to $6.8 trillion and capture 24% of global retail sales by 2028, according to Forrester. Within this increasingly digitalised economy, consumers are raising their expectations of what they want from a checkout experience. For merchants, cart abandonment due to an unsatisfactory checkout experience...

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Olivia Murphy

Olivia Murphy Managing Associate at Linklaters

How the FCA’s proposed safeguarding rules could re-shape the UK payments industry

The much-anticipated FCA consultation on its safeguarding requirements for payments firms was released at the end of September. In their current form, the proposals are set to have significant impact on the UK payments industry, particularly for some smaller firms and certain business models. What are the safeguarding rules? The safeguarding requi...

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Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

CFPB’s Section 1033: Will US open banking reach its potential?

Just over a month since the US Consumer Financial Protection Bureau released its 'final ruling' on the expansion of the Dodd-Frank Act, the financial services world has now weighed in with a variety of detailed viewpoints on the landmark personal data rights and open banking regulation. Will the new requirements for banking and fintech providers s...

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