Latest long reads: Finextra Research

Cross-border digital wallets are key to financial inclusion

Cross-border remittances are increasingly essential in a globalised world. With the influx in mobile wallet usage, cross-border payments can become easier, less expensive, and more inclusive to those needing to move money abroad. Payments giant Revolut launched its Mobile Wallets service to ease cross-border remittances using IDs alongside only ph...

31 January 2024 /payments

Crypto disputes on the rise – a 2024 look at litigation, arbitration and regulation

Nell Perks Partner at Latham & Watkins

Crypto disputes on the rise – a 2024 look at litigation, arbitration and regulation

The English courts and international arbitral institutions have observed a steady uptick in crypto disputes (especially fraud claims) as investment in cryptocurrencies has become more widespread. The value of these disputes is on the rise, and they increasingly involve sophisticated commercial entities such as crypto exchanges and lenders, not jus...

31 January 2024 /crypto

Why developers are the most susceptible to burnout

Madhvi Mavadiya Head of Content at Finextra

Why developers are the most susceptible to burnout

83% of software developers feel burnout from work. Almost overnight, the world made the switch to digital for a multitude of processes in 2020 and the increased workload this created for developers was not considered. At the time computer scientist Junade Ali designed a study that revealed the high rate of concern developers have for software rel...

30 January 2024 /devops

Diversity in tech: Why Gen Z is facing an employment crisis

Sehrish Alikhan Reporter at Finextra

Diversity in tech: Why Gen Z is facing an employment crisis

The technology and financial services industry have had ongoing issues with maintaining diversity within the workforce. Women and ethnic minorities are often under-represented in fintech and banking alike. Wiley Edge’s Diversity in Tech Report 2023 dove into how Gen Z is treated in the tech industry and how diversity in tech can be encouraged. Nume...

29 January 2024 /people

Fintech Regulation Update: Preparing for a sustainable Lunar New Year

Madhvi Mavadiya Head of Content at Finextra

Fintech Regulation Update: Preparing for a sustainable Lunar New Year

Here’s the second edition of a new Finextra long read series summarising the latest regulatory updates impacting the financial services, technology or fintech industries, and how financial market participants should mind the gap between the regulations that have not fully caught up with the pace of innovation. Payments Lunar New Ye...

29 January 2024 /regulation

Which fintech founders are billionaires?

Dominique Dierks Content Manager at Finextra

Which fintech founders are billionaires?

Last month, City Index released a list of top 10 youngest UK billionaires in 2023. Revolut founder Nik Storonsky emerged in second place, highlighting not just the decreasing age of today’s super-rich, but also the growing wealth emerging from fintechs. Digitisation, evolving consumer demands, and pandemic-induced shifts in the way people save, i...

26 January 2024 /people

Amanda Kavanagh Contributor at Jobbio

5 promising GenAI start-ups in the UK

Every industry seems to be on an AI gold rush at the moment, as the ever-evolving technology continues to dominate discussions around the future of work. Currently, what’s frequently making mainstream headlines is when AI goes rogue. Most recently, this was a DPD chatbot swearing, and even writing a poem about the company being the “worst delivery ...

26 January 2024 /people

Why financial services branches put customer requirements top of the agenda

Retired Member

Why financial services branches put customer requirements top of the agenda

Amidst the challenges posed by rising energy costs and the surge in e-commerce during and after the pandemic, the UK high street has forged its own unique path. Many businesses, both large and small, have navigated closures or transitioned into the online realm. However, for significant purchases such as insurance, the importance of face-to-face i...

25 January 2024 /retail

Davos 2024 recap: Climate change and AI take the cake

Sehrish Alikhan Reporter at Finextra

Davos 2024 recap: Climate change and AI take the cake

The World Economic Forum (WEF) took place in Davos, Switzerland last week, bringing together world leaders, making new announcements and highlighting new advancements concerning the global economy and financial industries. Here is a short recap of the relevant and exciting announcements from the conference. Over 3000 participants attended the even...

24 January 2024 /markets

How can behavioural authentication enhance a bank’s customer experience?

Sehrish Alikhan Reporter at Finextra

How can behavioural authentication enhance a bank’s customer experience?

In an age where digital experiences are being redefined by giants such as Netflix and Amazon, banks also need to step up their game in enhancing customer experience. The ease, personalisation, and seamless interaction offered by these entertainment and retail platforms set a high bar for customer expectations. It becomes imperative for banks to em...

24 January 2024 /retail

Add to basket – the rise of advanced digital checkout solutions

Jennifer Marriner EVP, Global Acceptance Solutions at Mastercard

Add to basket – the rise of advanced digital checkout solutions

According to research from the Baymard Institute, 70% of digital shopping carts are abandoned, with two in five adults stating complicated checkout processes as the main driver for abandonment. As e-commerce continues to expand, the online payment journey has become highly fragmented and consumer expectations of the digital experience have evolve...

23 January 2024 /payments

5 reasons why you should adopt ISO 20022 now

Nicolas Stuckens Head of ISO 20022 adoption and data quality at Swift

5 reasons why you should adopt ISO 20022 now

ISO 20022’s rich data is at the heart of achieving the industry’s ambition for instant and frictionless payments. It opens big benefits for firms that embrace the opportunity. Here are five reasons why you should adopt the standard today. ISO 20022 adoption marks a giant leap forward in the evolution of global payments. Its rich, structured data us...

22 January 2024 /regulation

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