Anna Roughley Head of Insight and Engagement at Lending Standards Board (LSB)
Financial crime is on the rise, but the Lending Standing Board’s (LSB) CRM Code acts like Gotham’s bat-signal, calling banks, lenders, and building societies to protect consumers, and warning scammers that these firms are increasingly ready for the fight. In the last two years of pandemic upheaval, how people make payments has changed dramatically...
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