Latest long reads: Finextra Research

What is customer onboarding in financial services?

Hamish Monk Senior Reporter at Finextra

What is customer onboarding in financial services?

Onboarding is the process by which a prospective customer’s information is collected, assessed and verified by a financial institution – before services are extended. The aim is not just to ensure all relevant legal and regulatory requirements are satisfied; it is to avoid customer abandonment along the way. This is both a business and a compli...

2 hours /retail

Beyond the labels: Why fraud is now everyone's problem

Guy Dolinko Head of Risk at Fibonatix

Beyond the labels: Why fraud is now everyone's problem

When we think about payment fraud, it’s natural to picture businesses that deal with bigger challenges—industries facing more complex regulations and heightened scrutiny. But while these high-profile businesses are often well-prepared to fight fraud, there’s an unexpected trend emerging: fraudsters are turning their attention to “low-risk” merchan...

2 hours /payments

Cyber-attack case studies: Data, costs, and solutions

Scott Hamilton Contributing Editor at Finextra Research

Cyber-attack case studies: Data, costs, and solutions

Invite 165 or so treasury managers and other financial leaders and practitioners in a room, tell them you’re going to put them through a cyber-attack simulation, and advise that their actions will directly influence the exercise’s ultimate outcomes. Will they agree to do it? Of course they will! Especially since, according to an IBM study cited...

25 November 2024 /security

Where is AI winning, and heading next in financial services?

Scott Hamilton Contributing Editor at Finextra Research

Where is AI winning, and heading next in financial services?

The Evident AI Symposium in New York City saw insightful, and occasionally incisive, roundtable discussions on the current state of the AI industry across a number of related topics, with a specific focus on the financial services field. Opening remarks from Teresa Heitsenrether, chief data and analytics officer for JP Morgan Chase provided an o...

22 November 2024 /ai

How data and SaaS are paving the way for embedded bank payments

Dominique Dierks Content Manager at Finextra

How data and SaaS are paving the way for embedded bank payments

Our latest Finextra webinar, ‘SaaS savvy: Preparing for embedded and data driven bank payments’, hosted in association with Bottomline, discussed the transition to SaaS-based models in banking and payments, emphasising the need for data integration and analytics. Hosted by Finextra’s Gary Wright, the panel consisted of William Artingstall, managin...

22 November 2024 /devops

How sustainable finance powers community projects

Scott Hamilton Contributing Editor at Finextra Research

How sustainable finance powers community projects

Two sessions at the Association for Financial Professionals (AFP) annual conference in Nashville - among several others covering various subsets of the discipline - offered practical and promising insights into the continuing growth of sustainable finance in the corporate and consumer arenas. One involved the Canadian/global bank CIBC and two of i...

21 November 2024 /sustainable

UK National Payments Vision: What does it mean for fintech growth?

Chris Holmes Peer at House of Lords

UK National Payments Vision: What does it mean for fintech growth?

Late last week the government launched their National Payments Vision. Described as resting upon three key pillars of innovation, competition, and security it sets outs welcome detail on regulatory coordination and payment infrastructure upgrades, identifies Open Banking and fraud as priority areas and establishes a payments vision delivery commit...

20 November 2024 /regulation

AI can make P2P lending safer and more fruitful for investors

Yi Ding Assistant Professor at Gillmore Centre, Warwick

AI can make P2P lending safer and more fruitful for investors

Peer-to-peer (P2P) lending was born from the idea that cutting out the middle man – i.e. the bank – could make finance cheaper and more accessible. But in recent years, the lack of an intermediary has arguably undermined a key part of the sector, namely the secondary market for trading in existing P2P loans. Could artificial intelligence (AI) chan...

19 November 2024 /ai

COP16 roundup: What is the future of nature financing?

Sehrish Alikhan Reporter at Finextra

COP16 roundup: What is the future of nature financing?

The UN’s Biodiversity Summit (COP16) took place from 22 October – 8 November this year in Cali, Colombia, bringing together 196 government representatives to discuss the future of global biodiversity. The summit started off with lots of questions and ended with many left unanswered. The conference was plagued by loss of attendees, as many represent...

18 November 2024 /sustainable

How to overcome age bias in the job market

Amanda Kavanagh Contributor at Jobbio

How to overcome age bias in the job market

In the UK, over a third (35%) of workers are now aged 50 and over. As people live longer, healthier lives, and pension pots shrink, it makes sense that more people are working beyond traditional retirement. Despite this, age bias remains a significant issue. A new survey of 4,000 UK job seekers, and 1,000 HR decision-makers, including interviews w...

15 November 2024 /people

2025 capital markets trends and Finextra’s predictions for the new year

Madhvi Sonia Head of Content at Finextra

2025 capital markets trends and Finextra’s predictions for the new year

Launching soon, Finextra’s PREDICT 2025 channel will gather insights and ideas from the industry's top thought leaders, capturing how the financial services industry will tap into technology trends in 2025 and these predictions will be shared with our 700,000 monthly readers. From November 2024 to March 2025, Finextra will be hosting video intervi...

14 November 2024 /predictions

Scaling AI in European banking: A practical framework for success

John Barber Vice President and Head at Infosys Finacle

Scaling AI in European banking: A practical framework for success

This article has been co-authored by John Barber, Regional Manager - Europe, Infosys Finacle, Narasimha Prasad Nagaraja, senior director at Infosys Finacle, and Ramprasath Ganesaraja, head of AI research at Infosys Finacle. A practical guide to reaching the promised land In our previous article, Forget Fintech Disruption—Here's How European Banks C...

14 November 2024 /ai

Long reads