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4 Results from "Annerie Vreugdenhil"

Why embedded finance isn’t about finance
Annerie Vreugdenhil

Annerie Vreugdenhil Chief Innovation Officer at ING

Why embedded finance isn’t about finance

Financial services. For centuries, they were a birthright for banks only. Tough restrictions made it impossible for others to offer them, making banks the only game in town. Enter embedded finance, and now any brand can offer financial services to its customers. Chances are you’ve already experienced it – in food delivery, taxi services, or shoppin...

/retail

The power of platforms and how banks can become one
Annerie Vreugdenhil

Annerie Vreugdenhil Chief Innovation Officer at ING

The power of platforms and how banks can become one

When Apple launched its iPhone in 2007, Nokia, Samsung, Motorola, Sony Ericsson and LG were generating 90% of the mobile phone industry’s global profits. By 2015, Apple dominated the industry and the iPhone became one of the most sold devices in history. How did Apple overtake the world’s top mobile phone manufacturers in less than a decade? Beside...

/devops

Three ‘beyond banking’ opportunities banks can’t ignore
Annerie Vreugdenhil

Annerie Vreugdenhil Chief Innovation Officer at ING

Three ‘beyond banking’ opportunities banks can’t ignore

Kodak’s missed opportunity to invest in digital photography – a technology it invented – is one of the corporate world’s best-known horror stories. You’ve heard it: the biggest film company in the world, with a secure revenue stream and loyal customers who love the brand, goes bankrupt because it failed to innovate. But that’s not completely accur...

/retail

4 things banks can do in 2021 to protect customer relationships
Annerie Vreugdenhil

Annerie Vreugdenhil Chief Innovation Officer at ING

4 things banks can do in 2021 to protect customer relationships

The age-old business saying ‘customer is king’ may be more relevant than ever in 2021, given the circumstances banks have to operate in. Spurred by surging demand for digital services during the pandemic, banks are tasked with speeding up their transformation agendas to cater to new customer needs. With consumer behaviour impacted to an extent only...

/retail

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