Payments - Long Reads, News, Articles & Research: Finextra

Understanding the omni-channel approach to CRM in financial services

Customer relationship management (CRM) is an evolving field in the financial services industry, and within that evolution, new information is being gathered and fresh data is being implemented to enhance current CRM services and streamline administrative processes in financial institutions. As new CRM solutions emerge, the discussion around managi...

24 April 2023 /payments

Correspondent banking relationships: how are they changing in 2023 and beyond?

Madhvi Sonia Head of Content at Finextra

Correspondent banking relationships: how are they changing in 2023 and beyond?

Correspondent banking is of paramount importance to the global payments system today, particularly for banks that would like to access financial services in different geographies and provide cross-border payments services to their customers, bolstering international trade and financial inclusion. Even payments solutions that do not require custome...

20 April 2023 /payments

What will the future of the merchant payments ecosystem look like?

Finextra Research Writer at Finextra

What will the future of the merchant payments ecosystem look like?

Ahead of Merchant Payments Ecosystem 2023, Finextra caught up with Neira Jones, independent advisor and chair of the judging panel for the MPE Awards. The event, held from 28 – 30 March in Berlin, Germany, will also welcome startups to pitch their products at the Innovation Hub and Jones will moderate discussions on innovation in technology and ho...

28 March 2023 /payments

How blockchain can be used for improving security

Andrew Smith Founding CTO at RTGS & ClearBank

How blockchain can be used for improving security

At the heart of security within the financial services industry is the good old centralised Public Key Infrastructure (PKI). Every central bank, financial market infrastructure (FMI), payment system, Banking-as-a-Service (BaaS) provider, embedded finance provider, even the way in which we all connect to secured websites goes through a centralised ...

21 March 2023 /payments

Buy Now Pay Later: Is it time to say bye-bye?

Liz High Practice Lead, Financial Services at Metia

Buy Now Pay Later: Is it time to say bye-bye?

Is the real threat to the poster-children of Buy Now Pay Later (BNPL) coming from rising interest rates and the attentions of regulators? Or will it be from the arrival of bigger, more trusted brands that can satisfy the craving of consumers for the instant purchase gratification they seek? It’s been a week (or three) for BNPL players It’s been ha...

13 March 2023 /payments

Nigeria election 2023: the impact on fintech and digital payments

Madhvi Sonia Head of Content at Finextra

Nigeria election 2023: the impact on fintech and digital payments

Some Nigerian citizens believe that outgoing President Muhammadu Buhari’s All Progressives Congress (APC) government has played an instrumental role in establishing a foundation for the likes of Flutterwave, PayStack and Interswitch to thrive. Others feel that the biggest contribution that the Nigerian government has made to the fintech and digita...

15 February 2023 /payments

Madhvi Sonia Head of Content at Finextra

Finextra’s Top Long Reads of 2022

With 2022 drawing to a close, we take a look back at our most viewed long reads over the course of the past year. 10. How to overcome barriers to innovation by improving the skills gap I covered the salient points from a Finextra Research and Pluralsight webinar on ‘Creating a skill development programme aligned to strategic planning’ where Jane ...

28 December 2022 /payments

How Atomic Swaps will enhance interoperability

Erol Kaya CTO at BUNA

How Atomic Swaps will enhance interoperability

Money has taken on different shapes, sizes, and forms throughout history. Payments have evolved from offline to electronic in credit cards and electronic wallets.. Instant payments will become the new normal. The volumes in domestic and cross-border payments will increase as instant payment offers financial institutions the opportunity to innovat...

21 December 2022 /payments

Payments: Why a holistic view is needed to improve the payments landscape

Jeroen Holscher Practice Lead at Capgemini

Payments: Why a holistic view is needed to improve the payments landscape

This article was co-written by Venugopal PSV, senior director of global cards and payments practice, and Jeroen Holscher, head global payments and cards practice at Capgemini. We have seen a dramatic change in the way people choose to pay. There has been substantial growth in the digital payments markets over the last few years, which only promis

20 December 2022 /payments

Capitalising on opportunities for international payments

Lewis Ide Head of International - Customer Success at Form3

Capitalising on opportunities for international payments

Improving access to international payments has been high on the agenda for governments, central banks and financial institutions for a number of years. As financial services become embedded within an increasingly digital economy, the pressure to build and provide resilient access to fast, secure and affordable international payments has soared. Th...

13 December 2022 /payments

From Purple Hearts in capital markets - to new value for an old forecasting friend

Scott Hamilton Contributing Editor at Finextra Research

From Purple Hearts in capital markets - to new value for an old forecasting friend

The 2022 AFP Conference in Philadelphia featured a rousing final keynote from a local hero: Multi-best-selling author and seven-straight year Wharton School of Business favorite professor Adam Grant. Riffing on themes from his latest book Think Again, Grant used a number of clever, yet sincere quips, tricks, and anecdotes to challenge the packed ba...

01 December 2022 /payments

How SMEs can mitigate the impact of late payments during the cost-of-trading crisis

Mike Elliff Chargebacks911

How SMEs can mitigate the impact of late payments during the cost-of-trading crisis

Against a backdrop of business owners already struggling with rising energy bills and inflationary challenges, late payments are an additional frustration which can have a detrimental effect on a business’ cashflow and overall business performance. The impact of late payments is sizeable, with some businesses facing up to £20,000 in outstanding pa...

17 November 2022 /payments

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