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How can banks automate effectively?
Hamish Monk

Hamish Monk Senior Reporter at Finextra

How can banks automate effectively?

Automation in financial services encapsulates a range of tools and techniques which have the effect of reducing human intervention in business and information technology (IT) processes. On the business side are repetitive tasks that hobble workflows. It is estimated that companies lose 20-30% of their revenue to such inefficiencies every year. Au...

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How AI is transforming financial services with metadata extraction
Perry Rotella

Perry Rotella Managing Director, Financial Services at Box

How AI is transforming financial services with metadata extraction

Throughout my career, I have witnessed several significant fintech advancements. However, none have been as groundbreaking as the current artificial intelligence (AI) revolution and its impact on managing unstructured data. This is much more than just another tech trend – it redefines how businesses handle information across financial services. Th...

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Data usability in model training: GenAI tools provide solutions
Sehrish Alikhan

Sehrish Alikhan Reporter at Finextra

Data usability in model training: GenAI tools provide solutions

In the new digital age, data is currency. For technology, software processing, cloud computing, and everything beyond, data is essential. However, with the boom of new technology and the emergence of artificial intelligence (AI), the sheer amount of data available has become overwhelming. In the banking sector, companies need to be able to organis...

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US AI regulation state by state: Impact and strategies for financial services
Madhvi Sonia

Madhvi Sonia Head of Content at Finextra

US AI regulation state by state: Impact and strategies for financial services

AI has been a transformative force across various industries, with financial services being one of the early adopters. The integration of AI in financial services has evolved significantly over the past few decades, from basic algorithmic trading and fraud detection to more sophisticated applications like generative AI. The rise of tools such as C...

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How can AI become more sustainable?
Sehrish Alikhan

Sehrish Alikhan Reporter at Finextra

How can AI become more sustainable?

Artificial intelligence (AI) has become a hot topic in the past year, and it is set to skyrocket in usage in the coming years. Every financial organisation is racing to implement AI technology into their services, and every business and social media network is priming for AI integration. This is an excerpt from The Future of AI in Financial Servi...

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What is agentic AI, and why should banks or customers care?
Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

What is agentic AI, and why should banks or customers care?

You’ll soon be hearing a lot about agentic AI, if you haven’t already. The World Economic Forum defines and explains agentic AI and its impact in a recent article on the topic, noting how this discipline/approach/tool “will transform” the financial services industry. “Agentic artificial intelligence (AI) goes beyond generative AI (GenAI) by enabli...

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What is the global AI legislative outlook?
Dominique Dierks

Dominique Dierks Senior Content Manager at Finextra

What is the global AI legislative outlook?

The EU AI Act made history as the world's first AI legislation when it entered into force in August 2024. We have now entered a 24-month transitional period during which delegated legislation, guidelines, and standards are being drafted and published across all EU member states. The regulatory framework is designed to identify varying levels of ri...

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Which are the most impactful AI use cases for financial services?
Níamh Curran

Níamh Curran

Which are the most impactful AI use cases for financial services?

Artificial intelligence (AI) has quickly gone from being a far sighted fantasy to integral to the running of many industries, including financial services. Yet, for this to be a sustainable development, there needs to be some resistance to the large amounts of hype around AI. This is an excerpt from The Future of AI in Financial Services 2025 rep...

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How AI can be embraced by financial services
Hamish Monk

Hamish Monk Senior Reporter at Finextra

How AI can be embraced by financial services

While artificial intelligence (AI) is not a new concept, having been first explored by a research group in the 1950s, its widespread industrial application has only just begun. This is an excerpt from The Future of AI in Financial Services 2025 report, which was a special edition for the inaugural Finextra event, NextGen AI. Click here to read th...

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Where is AI winning, and heading next in financial services?
Scott Hamilton

Scott Hamilton Contributing Editor at Finextra Research

Where is AI winning, and heading next in financial services?

The Evident AI Symposium in New York City saw insightful, and occasionally incisive, roundtable discussions on the current state of the AI industry across a number of related topics, with a specific focus on the financial services field. Opening remarks from Teresa Heitsenrether, chief data and analytics officer for JP Morgan Chase provided an o...

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AI can make P2P lending safer and more fruitful for investors
Yi Ding

Yi Ding Assistant Professor at Gillmore Centre, Warwick

AI can make P2P lending safer and more fruitful for investors

Peer-to-peer (P2P) lending was born from the idea that cutting out the middle man – i.e. the bank – could make finance cheaper and more accessible. But in recent years, the lack of an intermediary has arguably undermined a key part of the sector, namely the secondary market for trading in existing P2P loans. Could artificial intelligence (AI) chan...

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Scaling AI in European banking: A practical framework for success
John Barber

John Barber Vice President and Head at Infosys Finacle

Scaling AI in European banking: A practical framework for success

This article has been co-authored by John Barber, Regional Manager - Europe, Infosys Finacle, Narasimha Prasad Nagaraja, senior director at Infosys Finacle, and Ramprasath Ganesaraja, head of AI research at Infosys Finacle. A practical guide to reaching the promised land In our previous article, Forget Fintech Disruption—Here's How European Banks C...

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