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Craig Ramsey

Craig Ramsey Head of Real-Time Payments at ACI Worldwide

There’s a long road ahead...weeks 6 to 10 in review

Over the past three months I’ve covered 10 transaction banking topics that can help take your institutions from good to great. For the second half of my blog series, I’ve covered topics from non-functional requirements through to that ever important subject of trust. In case you missed some of my posts, here is a quick recap. You can find the full...

/payments

Craig Ramsey

Craig Ramsey Head of Real-Time Payments at ACI Worldwide

Working for your success. Blog Series Week 10

I’m not one to quote Nietzsche, but he is attributed with saying “I'm not upset that you lied to me, I'm upset that from now on I can't believe you.” And herein is one of the most important factors in Transaction Banking, trust. Over the past ten weeks, I’ve explored a wide range of subjects that affect the Transaction Banking space; you can read t...

/payments

Craig Ramsey

Craig Ramsey Head of Real-Time Payments at ACI Worldwide

Taking your data from big to useful. Blog Series Week 9

George Orwell would be surprised to see his vision of 1984 taking place today. What used to be referred to as ‘Big Brother’ is now a reality with tracking of everyone’s movements. Today of course, we don’t refer to it as Big Brother; Big Data sounds a little friendlier. “Big Data” are two words that have come together to say exactly what we have, ...

/payments

Craig Ramsey

Craig Ramsey Head of Real-Time Payments at ACI Worldwide

Basel III can make you omniscient: Blog Series Week 8

Basel III has implications beyond what most people expect. This is not just a liquidity management issue that some Treasury accountant needs to worry about. It goes way beyond that and a bank can only deliver on Basel III by making fundamental changes in the way it delivers its business. Basel III focuses on two main tenets to manage risk: Capital...

/regulation

Craig Ramsey

Craig Ramsey Head of Real-Time Payments at ACI Worldwide

Mobile is not for everyone all the time. Blog Series Week 7

Just because I have a smartphone, doesn't necessarily mean I want to do everything on it. For me, a smartphone is useful for browsing or grabbing snippets of information, and I even use it as a telephone once in a while. But maybe I’m just too old to see the appeal of sitting and staring at a 4-inch screen to watch the news. As a consumer, I orig...

/payments

Craig Ramsey

Craig Ramsey Head of Real-Time Payments at ACI Worldwide

Sleeping with the enemy? Blog Series Week 6

Coming from an IT background, I am often overly critical of a bank’s IT department. I get frustrated when they appear to be more worried about technical standards than viable functionality. In truth, of course, both of these need to be balanced. Good functionality cannot exist without good IT - just as good technical capabilities are useless if t...

/security /payments

Craig Ramsey

Craig Ramsey Head of Real-Time Payments at ACI Worldwide

Taking your bank from good to great: First 5 areas of focus

What can take your bank from good to great? That is the question we have been looking to answer for the last 6 weeks, and so far we have delved into five areas of focus. Our Tour de Transaction Banking is halfway to our finish line and this week I wanted to hop off the bike and recap our route, a midpoint highlight reel if you will. Stage 1: Real ...

/payments

Craig Ramsey

Craig Ramsey Head of Real-Time Payments at ACI Worldwide

Don’t replicate, elevate: winning new customers. Blog Week 5

It's time we looked at innovation and how it can be used to drive new customer propositions. 'Oh no, not that buzzword again,' I hear you all shout. But actually, I want to look at lack of innovation. Let me explain. I was recently talking to a product manager at a bank about their new payments renovation project that was just starting. I was rathe...

/payments

Craig Ramsey

Craig Ramsey Head of Real-Time Payments at ACI Worldwide

Cloudy with a chance of greatness. Blog Series Week 4

This week I’ve been traveling, so the bicycle has been stored in the garage and as I write this I find myself on a plane. Therefore, what better subject for this week's discussion than clouds- or more specifically cloud computing, or On Demand, or SaaS- whatever your preferred term is. There has been much discussion about cloud taking off for some...

/payments

Craig Ramsey

Craig Ramsey Head of Real-Time Payments at ACI Worldwide

Sticky Corporates and SMEs: Blog Series Week 3

Customers are the most important piece of the transaction banking puzzle. Without them, we have no industry. So this week on our third stop on the “Tour de Transaction Banking,” I want to discuss KYC (know your customer). This concept is not just a demand from regulatory authorities, but it is also essential to ensure success in any bank’s transac...

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