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Keith Appleyard

Keith Appleyard IT Consultant at available for hire

British Telecom Business Process Re-Engineering

British Telecom have been pushing people for years now to sign up for Direct Debit, charging extra if you don't sign up. However, if they wanted to keep their costs down then they could start closer to home. I got my latest Business Invoice dated 24th January. This week I got a "red reminder". When I checked my records I had paid them via...

Whatever...

Keith Appleyard

Keith Appleyard IT Consultant at available for hire

Halifax - Intelligent Fines

If you've enjoyed the festive season and overindulged, and you're at over 90% of your Credit Limit on your Halifax Credit Card - then beware. You might not have noticed but the Minimum Repayment and your Direct Debit has dropped to 1%. Since the Monthly Interest Rate is still over 2%, your debt is increasing even if you never use the Card. After a ...

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Keith Appleyard

Keith Appleyard IT Consultant at available for hire

HMRC can't have their cake and eat it

I wrote about the UK Government Gateway last week https://www.finextra.com/blogs/fullblog.aspx?blogid=2424 This week the HMRC came under fire over site security http://newswires.vnunet.co.uk/c/1ey330huZqV9pWmp In the latter article the HMRC said that the URL does not contain the password but shows a Unique Taxpayer Record (UTR) which is not based...

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Keith Appleyard

Keith Appleyard IT Consultant at available for hire

Government Gateway hasn't heard of Single Sign On

I run a Children's Charity in my spare (!) time, and since I have 50 Employees the HMRC required me to to Register with the UK Government Gateway in order to make my End Of Tax Year Returns electronically. I didn't get the option of chosing an easy-to-remember User ID, they gave me one - 12 characters NNNANAAAANAA. Then OFSTED come along and tell ...

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Keith Appleyard

Keith Appleyard IT Consultant at available for hire

Lax Security at New York Kennedy Airport

One is accustomed to being assured that Airport Security ensures that you show a Passport in order to check in, then show your Boarding Pass (but often NOT your Passport) to get through Security to Airside, but finally show both your Passport & Boarding Pass to get on the Plane. On Fri 9 Jan 2009 I was flying with American Airlines from NY JF...

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Keith Appleyard

Keith Appleyard IT Consultant at available for hire

What is a Leap Year?

For those of you who have been out of touch during the festive season, on New Year’s Eve reports began flooding across the Internet that Microsoft’s Zune media player was experiencing a worldwide freeze. The glitch, caused by software that did not account for the extra day in the 2008 leap year, apparently affected only the 30GB Zune models releas...

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Keith Appleyard

Keith Appleyard IT Consultant at available for hire

Password sharing in the National Health Service

Full story available at http://www.computerweekly.com/Articles/2008/05/30/230883/password-sharing-leaves-nhs-audit-trail-in-tatters.htm Investigators have been unable to trace a doctor involved a medical blunder that ended in a patient's death because staff in a Devon hospital had been sharing passwords. The doctor whose password was being used w...

/security /regulation Whatever...

Keith Appleyard

Keith Appleyard IT Consultant at available for hire

HMRC unable to accept encrypted media

Here we are over 2 months after the initial Child Benefit fiasco; you would think the HMRC would have introduced controls to accept encrypted media? The Information Commissioner just issued Marks & Spencer with an Enforcement Notice giving them until 1st April 2008 (ie only 2 months) to complete encryption of all their laptops http://www.ico....

/security /regulation Whatever...

Keith Appleyard

Keith Appleyard IT Consultant at available for hire

NatWest phishing scam

Sunday my daughter got an e-mail purporting to be from Natwest saying that someone had been trying to access her Online Banking. E-mail said they had temporarily disabled her Online Account and if she wanted to use it again she had to go and re-confirm her identity. She clicked on the link supplied, which led to (what she now knows to be) a facsim...

/security Whatever...

Keith Appleyard

Keith Appleyard IT Consultant at available for hire

Quality Programming from HMRC

The former Inland Revenue supplies a PAYE Calculator on a CD-ROM. Adding a new starter today, when I completed uploading her profile I got a warning message “this employee is beyond retirement age”, which would have reduced her National Insurance contributions. I was confused, as she’s only age 50, so had there been a change in Legislation I hadn’...

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