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Kris Frantzen Senior Product Manager – North America at Temenos

Mastering customer-centric communication to elevate the lending experience

Kris Frantzen, Senior Product Manager – North America, Temenos From the moment a borrower expresses interest in getting a loan to the final repayment, a bank’s communication strategies shape the customer’s perception of its lending process. Many financial institutions underestimate the impact communication can have on their ability to deliver a po...

29 February 2024 /retail Banking and Lending Solutions