3854 Results from /retail
Retired Member
We are witnessing a retail banking renaissance: new entrants and digital disruptors are entering the market and the established banks are taking notice. These new entrants are moving fast to build out competence and credibility in this notoriously conservative sector. Consumers have welcomed digital disruptors with open arms in other walks of life...
06 February 2015 /retail
Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions
From personal experience and anecdotal evidence, there's no question that retail banking customers are increasingly moving to digital channels to conduct everyday banking transactions like balance inquiry, statement download, and so on. Notwithstanding the pronounced shift in customer preference to digital channels, bank branches are far from dead....
Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted
It has long been my personal feeling, based on over 20 years writing about banks (or banking or financial services or FinTech, what have you) that anyone who thinks it would be a good idea to start a bank should have their heads examined. However, as of January 2015, 26 banks were in discussion with the Bank of England’s Financial Conduct Authori...
05 February 2015 /retail Disruption in Retail Banking
James Piggot Product Analyst at Finastra
My wife and I recently made several payments in euros to recipients in Portugal. One of these recipients queried the euro amount they had received. We had made the payments via the online banking website of our bank, one of the big four UK banks. The transactions were made over a period of time and finding them in the bank’s online system was a ch...
04 February 2015 /retail
For the last few years see every stakeholder in every industry is pushing for digital, digitization with their own agenda citing various benefits such as productivity improvement, reduced cost of operations , increased customer experience and so on. Doing right things is one and doing things in rightway is another. By having mobile front end to te...
04 February 2015 /retail Innovation in Financial Services
In recent years, mobile banking and mobile wallets have gained outstanding popularity in many countries in Sub-Saharan Africa. As the majority of the population in Sub-Saharan Africa is using feature phones – devices with no smartphone capabilities – banks in the region tend to offer USSD and SMS-based mobile banking and mobile wallet solutions, a...
03 February 2015 /retail
If there’s one truth that stands the test of time in modern business, it’s that there’s nothing more difficult than building bridges when they’ve been thoroughly, comprehensively burned. Nobody knows this better than banks and other financial institutions. Ever since the global financial crisis began in 2007, banks could not have been portrayed as...
As part of their strategic planning, banks are rethinking their legacy environments and looking for ways to capitalize on their legacy investments. Today’s IT modernization paths enable banks to retain their valuable, mission-critical legacy applications while simultaneously enhancing them to drive future business growth. The challenge is to choos...
02 February 2015 /retail
When Aneesh Varma, a successful entrepreneur, came to this country from the United States eight years ago he landed on British soil with zero financial credibility. Banks wouldn't give him the time of day so securing a loan or credit card was impossible. Aneesh, who's moved from country to country growing up, knows first-hand the effects of credit ...
02 February 2015 /retail /startups Fintech innovation and startups
Abhishek Chatterjee Managing Partner at Gartner Inc.
Organizations are grappling with challenges to deal with explosion of digital content. Content management lifecycle is going through massive transformation. I see a shift towards automatic content recognition, content management of external and unstructured data like social media, centralization of content into CLOUD, hyper personalized and intell...
01 February 2015 /retail Innovation in Financial Services
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