UX

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Combatting fraudsters is a ‘cat-and-mouse’ game - ING

/security

Combatting fraudsters is a ‘cat-and-mouse’ game - ING

In conversation with Finextra, Beate Zwijnenberg, chief information security officer at ING, canvassed new trends in cybercrime and how the banking giant is working against phishing and scams for its customers.

Indian PM Modi hails fintech revolution in digital banking push

/inclusion

Indian PM Modi hails fintech revolution in digital banking push

India's prime minister Narendra Modi has announced the launch of 75 digital banking units (DBUs) in a move that he says will improve the banking experience for users and boost financial inclusion.

Monzo beats Starling on overdraft requests, claims Built for Mars

/retail

Monzo beats Starling on overdraft requests, claims Built for Mars

Built for Mars’ Peter Ramsay, creator of widely acclaimed UX case studies has released another comparison piece, dissecting the strengths and weaknesses of the overdraft experience provided by challenger bank rivals, Monzo and Starling.

UX of selling NFTs on OpenSea could be optimised, claims Built for Mars

/crypto

UX of selling NFTs on OpenSea could be optimised, claims Built for Mars

The experience of creating and selling NFTs on OpenSea has three key friction points, argues Peter Ramsey, founder of UX consultancy, Built for Mars, in a new case study.

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