Social media

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/Social media

In conversation with...

Elaine Fletcher, Business Development Executive, Business Analytics & Optimization, IBM discusses the changing role of marketing at financial firms.

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CBA looks to the future of banking with crowdsourced IdeaBank

Commonwealth Bank of Australia has set up an online portal for customers to post ideas for new products and services.

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Discover sponsors Farmville game expansion

Discover Financial Services is bidding to woo the kids this Christmas, signing on as sponsor for an expansion of the hugely popular FarmVille social game.

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Movenbank bids to allay Facebook login concerns

Responding to user concerns, start-up Movenbank has moved to allay privacy and security fears over its use of Facebook for registration and log-in to the site.

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VocaLink inks Immediate Payments deals with Clear2Pay and Fundtech; SunGard goes mobile

New mobile-oriented products from SunGard and VocaLink have been released as the industry's biggest vendors respond to pressure on banks to deliver tactical innovations for customers that can be applied to back-end legacy processes and infrastructures.

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Sungard weighs on the changing retail banking landscape

David Hamilton, president of SunGard's banking business, looks at how banks balance their internal agendas with managing customer experience.

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PayPal launches Send Money Facebook app

PayPal has introduced a Facebook application that lets users send money to friends within the social network.

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Halifax launches online Christmas choir for charity fundraising push

Halifax bank is asking Facebook users to record themselves singing a classic Christmas song and add their effort to an online choir to raise money for the Save the Children charity.

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BofA on Google+ Occupied by pranksters

Bank of America has been beaten to the Google+ punch by pranksters who have set up a parody business page for the firm.

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Barclays asks young people to pitch for slice of £100k

Barclays has teamed up with TV station Channel 4 to launch an online competition that will see young Brits pitch business and community ideas for a slice of £100,000 in funding.

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Social media users wary of 'brand pollution' - survey

Companies, including banks, rushing to create Twitter feeds and Facebook and Google+ pages, have been warned that the majority of people have no interest in 'engaging' with 'brands' via social media.

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ASB Bank taps Google+ Hangouts to chat with mobile pilot participants

New Zealand's ASB Bank has been taking advantage of Google+ Hangouts, using the video chat service to communicate with a group of customers beta testing its Android app.

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Social media spreads Bank Transfer Day message

Thousands of people switched their accounts from banks to credit unions on Saturday as part of the Facebook-organised Bank Transfer Day.

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CBA taps Facebook for treasure hunt competition

To celebrate its centenary, Commonwealth Bank of Australia is launching a Facebook-based treasure hunt called the Time Vault.

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JP Morgan Chase taps Facebook for $1m sweepstakes

JP Morgan Chase has taken to Facebook to promote its Chase Freedom credit card, entering people who 'like' it on the social networking site into a million dollar sweepstakes.

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Pygg taps Twitter for money transfers

Pygg, an Australian service that enables users to transfer money to each other through Twitter, has launched.

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Facebook to extend Credits currency across the Web

Facebook is seeking to extend the reach its virtual currency, teaming up with developers to test Credits outside of the social network.

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US Bank spurs business social networking with $15,000 Facebook challenge

US Bank is offering $15,000 in prize money to entice small business owners to join its Facebook network and share their success stories.

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Citi launches Facebook top-up app for mobile operators

Citi has unveiled an application that lets mobile network operators accept top-up payments from customers through Facebook.

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More Brits go online to bank than use social media - Nationwide

Far more Brits go online to bank than use social media sites such as Twitter and Facebook, according to a survey for Nationwide Building Society.