548 articles tagged with this keyword
News/Social media
DBS Bank subsidiary POSB is using technology from Kasisto, the firm behind Apple's Siri AI, to enable natural language conversations with customers through Facebook Messenger.
20 January 2017
In what it claims is a European first, Turkish digital bank Yapı Kredi is to start letting customers log into their mobile accounts by scanning their eyes.
18 January 2017
The rush of banks into the chatbot space shows no sign of slowing down, with Societe Generale the latest to target customer interactions over popular messaging platforms.
16 January 2017
Cybersecurity experts are warning about new Android malware that can steal the login credentials from 94 different mobile banking apps around the world.
04 November 2016
Despite the rise of ecommerce, Britain's high street looks set to endure, with two thirds of shoppers still preferring to view valuable products in person before buying, according to a Barclays survey.
02 November 2016
Security researchers are warning about an uptick in the number of so-called angler phishers who are luring in UK bank customers with fake customer support accounts on Twitter.
28 October 2016
Mastercard is joining the Facebook Messenger gold rush, developing artificial intelligence chatbots for banks and merchants that allow customers to transact, manage finances, and shop via the platform.
25 October 2016
US Facebook Messenger users will soon be able to make payments to bots within the app through their PayPal accounts.
24 October 2016
Thinking Capital, a Canadian online lender for small businesses has launched an artificial intelligence chatbot that can help users qualify for financing on Facebook Messenger.
18 October 2016
Following on from the launch of its animated MoneyStuff YouTube channel, Nationwide Building Society is joining forces with Yahoo Storytellers to create a 12-month campaign on microblogging site Tumblr to further educate young people on how to manage their day-to-day finances.
07 October 2016
Facebook is taking its recently launched Messenger chatbot platform to the next level, letting bots accept payments without having to send users to external sites.
12 September 2016
ING is to transform popular social media sites such as WhatsApp, Facebook, Twitter and LinkedIn into payment request channels, providing a direct link between contacts for users of its mobile app.
The Bank of Ireland is turning to Snapchat, the channel of choice for face-gurning teens the world over, to promote its 2016 FeelFree student reward programme.
05 September 2016
Following in the footsteps of grandmothers everywhere, the Federal Reserve Board has joined Facebook, setting up a page to share news and educational content.
19 August 2016
Singapore's DBS is rolling out conversational AI technology that will allow customers to manage their money and make payments in Facebook Messenger and WhatsApp.
17 August 2016
Digital money transfer firm Azimo has integrated Facebook Messenger, enabling senders and receivers to connect through their friend lists on the social network.
04 August 2016
UK payment processing firm Worldpay is experiencing ongoing problems issuing payments despite promising to work with clients to resolve the software issue.
20 July 2016
Tochka, an online bank for Russian SMEs has hooked up with Facebook Messenger as a new customer communications channel.
15 July 2016
As they share ever more personal information online, young Brits are increasingly falling victim to identity fraud, figures from security outfit Cifas show.
07 July 2016
Retail investors may soon be able to buy and sell shares via Facebook's messenger platform after UK fund supermarket AJ Bell announced plans to launch a new trading service in the next three months.
08 June 2016
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