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Facebook Messenger adds chatbot payments support

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Facebook Messenger adds chatbot payments support

Facebook is taking its recently launched Messenger chatbot platform to the next level, letting bots accept payments without having to send users to external sites.

ING drives payments via social media channels

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ING drives payments via social media channels

ING is to transform popular social media sites such as WhatsApp, Facebook, Twitter and LinkedIn into payment request channels, providing a direct link between contacts for users of its mobile app.

Bank of Ireland lands on Snapchat

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Bank of Ireland lands on Snapchat

The Bank of Ireland is turning to Snapchat, the channel of choice for face-gurning teens the world over, to promote its 2016 FeelFree student reward programme.

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SEC amends investment advisor rulebook

The Securities and Exchange Commission today adopted amendments to several Investment Advisers Act rules and the investment adviser registration and reporting form to enhance the reporting and disclosure of information by investment advisers.

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PNC Bank offers education insights via Pinterest

PNC Bank today announced it will utilise Pinterest to expand its financial and early childhood education initiatives in social media.

Fed launches Facebook page

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Fed launches Facebook page

Following in the footsteps of grandmothers everywhere, the Federal Reserve Board has joined Facebook, setting up a page to share news and educational content.

Rise of the bots: DBS to put virtual assistant in Facebook Messenger

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Rise of the bots: DBS to put virtual assistant in Facebook Messenger

Singapore's DBS is rolling out conversational AI technology that will allow customers to manage their money and make payments in Facebook Messenger and WhatsApp.

Money transfer firm Azimo integrates with Facebook Messenger

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Money transfer firm Azimo integrates with Facebook Messenger

Digital money transfer firm Azimo has integrated Facebook Messenger, enabling senders and receivers to connect through their friend lists on the social network.

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Scottrade launches social media intelligence platform

Scottrade, Inc., a leading financial services firm, today released a powerful social media intelligence platform for its trading clients on the ScottradeELITE platform.

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Actiance addresses compliance challenges with using Instagram as business platform

Actiance, the leader in communications compliance, archiving, and analytics, today announced enhanced Actiance Socialite support for Instagram, ensuring that firms using the online image sharing app as an enterprise communications tool meet financial regulations including MiFID II.

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TD Ameritrade adds social media sentiment features

TD Ameritrade, Inc. (“TD Ameritrade”), a broker-dealer subsidiary of TD Ameritrade Holding Corporation (AMTD), just launched a first-of-its-kind capability allowing investors to analyze social mentions of the brands that roll up to certain publicly traded companies.

Worldpay's payments glitch rumbles on

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Worldpay's payments glitch rumbles on

UK payment processing firm Worldpay is experiencing ongoing problems issuing payments despite promising to work with clients to resolve the software issue.

Russian online bank speaks to SMEs via Facebook Messenger

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Russian online bank speaks to SMEs via Facebook Messenger

Tochka, an online bank for Russian SMEs has hooked up with Facebook Messenger as a new customer communications channel.

Young Brits warned of social media threat as ID fraud soars

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Young Brits warned of social media threat as ID fraud soars

As they share ever more personal information online, young Brits are increasingly falling victim to identity fraud, figures from security outfit Cifas show.

UK broker to launch trading on Facebook app

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UK broker to launch trading on Facebook app

Retail investors may soon be able to buy and sell shares via Facebook's messenger platform after UK fund supermarket AJ Bell announced plans to launch a new trading service in the next three months.

Australian banks suffer ATM problems after cloud service outage

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Australian banks suffer ATM problems after cloud service outage

Millions of Australian banking customers were unable to access ATM and Eftpos services on Sunday after severe storms on the east coast caused widespread damage, including a major outage at a cloud computing service used by several banks.

Mobile bank Number26 faces Twitter outcry over hundreds of cancelled accounts

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Mobile bank Number26 faces Twitter outcry over hundreds of cancelled accounts

European smartphone-only bank Number26 is facing a Twitter backlash after cancelling the accounts of hundreds of customers, many of whom claim to have been given no explanation.

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Absa puts banking on Twitter

Absa has launched ChatBanking, the first service in Africa which allows you to conduct your day-to-day banking from your Twitter account, without interrupting your session on the social media website.

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Compliance professionals struggling with explosion of communications channels - Smarsh

Smarsh, the leading provider of hosted archiving solutions for compliance and e-discovery, today released its sixth annual Electronic Communications Compliance Survey Report.

Europeans ready to quit banks over out-of-date technology

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Europeans ready to quit banks over out-of-date technology

As they increasingly bank online and through their mobiles, many Europeans say that they would leave providers that do not offer up-to-date technology, a survey from Fujitsu shows.

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