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/security

Fraudsters run riot as search engines fail to adequately protect users from scams, Which? reveals

Fraudsters are being left to run riot online as search engines leave victims exposed to sophisticated scams that are costing them huge sums of money and often devastating their lives, a Which? investigation has revealed.

/retail

Tinkoff integrates voice chatbot Oleg into Clubhouse

Tinkoff has integrated its assistant Oleg into Clubhouse, making it the first voice assistant, speech recognition and synthesis solution available in this audio-chat social network.

/retail

Axis Bank launches WhatsApp banking channel

India’s third-largest private sector bank, Axis Bank is embarking on a partnership with the popular chatting app – WhatsApp – to offer basic banking services to its customers. This will allow customers to seek information regarding their account balance, recent transactions, credit card payments, fixed and recurring deposit details, besides getting their queries answered in real-time.

/Social media

Absa registers 10,000 customers in first four months for for chat banking on WhatsApp

More than 10 000 customers have registered since Absa launched its secure, private and fully integrated ChatBanking on WhatsApp service on 11 July 2018.

/Social media

Avaloq launches social messaging app

Avaloq, a leader in digital banking solutions, has launched the Engage app, a solution that allows wealth managers and advisers to engage with clients through social messaging channels such as WhatsApp and WeChat in a secure and compliant manner.

/wealth

Sberbank opens Telegram channel for retail investors

SberInvestements, a new channel for newcomer and experienced investors has been launched on the Telegram social media.

/payments

Isbank deploys WeChat for face-to-face payments

Chinese tourists, creating a great potential in terms of tourism revenues for Turkey, can now make payments through the WeChat social media application, which is an important part of their daily lives.

/retail

Nigeria's Sterling Bank partners Clickatell for WhatsApp service

Sterling Bank Plc, Nigeria's leading commercial bank, in collaboration with Clickatell, a global leader in mobile communications and chat commerce, today announced a unique and very personalised banking experience for existing customers and prospective account holders through the popular messaging app - WhatsApp.

/retail

BNP Paribas Fortis chooses Worldline for contact service

Worldline [Euronext: WLN], the European leader in the payments and transactional services industry, has sealed a multi-year contract with BNP Paribas Fortis, a leading financial institution in Belgium and across Europe.

/Social media

Garanti BBVA is now on WhatsApp

As part of Garanti BBVA’s goal to enhance customer experience on the go, the bank is now offering customer service on a corporate WhatsApp account.

/regulation

Federal Reserve opens new Twitter account

The Federal Reserve Board on Wednesday launched a new Twitter account aimed at increasing access to the research done by the more than 400 economists and other research staff at the Board.

/markets

CubeLogic brings sentiment analysis to Iowa.rocks

IOWA.rocks, the one-stop-shop for all data needs, serving content consumers, content creators and ecosystem partners, today welcomes CubeLogic and their CubeWatch sentiment analysis (CubeWatch SA) solution into their rapidly expanding community.

/Social media

Deutsche Bank introduces WeChat on Symphony

Deutsche Bank today announced that it will introduce WeChat (Known as Weixin in mainland China) on its Symphony platform, backing a partnership between Symphony and Tencent to connect Symphony’s community of 450,000 global markets professionals with the WeChat network.

/payments

Wirecard and Libra Internet Bank team up with Rakuten Viber for instant messenger payments

Wirecard, the global innovation leader for digital financial technology, is working with Rakuten Viber and its partner NeoPay to launch a new money transfer service for users of Viber, the secure instant messaging app.

/inclusion

Mastercard and Rabobank offer digital platform to farmers in emerging markets

Today, Mastercard and Rabobank announced a strategic partnership to give one million farmers in emerging markets access to a digital platform that makes it easier for them to sell their produce for a fair price.

/Social media

Fintech Abu Dhabi partners with UAE Banks Federation

FinTech Abu Dhabi (“FinTech AD”), MENA’s leading FinTech festival, is pleased to welcome the UAE Banks Federation (“UBF”) as the Strategic Industry Partner of the Festival.

/Social media

Tinkoff launches social network for investors

Tinkoff is launching Pulse, a free social network for investors, accessible via the Tinkoff Investments mobile app.

/payments

Worldline participates in EU-funded social network project Helios

Worldline [Euronext: WLN], the European market leader in payment and transaction services, has been selected as a partner of the European Union-funded project HELIOS.

/Social media

Emirates NBD brings business chat to WhatsApp

Emirates NBD customers can now chat bank via WhatsApp as the bank introduces customised services via the WhatsApp Business Solution, a first in the region.

/Social media

Chase promotes home loans on Pinterest

Chase Home Lending, in conjunction with Pinterest, today debuted its “Pins & Properties: Chasing Your Dream Home” report at the Pinterest New York City office, along with TV personalities, entrepreneurs and authors, Drew and Jonathan Scott.

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