Sibos

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Bank account at heart of customer relationship

/Sibos

Bank account at heart of customer relationship

Teresa Connors, Head of Client Engagement, Payments, Royal Bank of Scotland, speaks about the changes since payments system regulator was introduced in the UK, and the potential of PSD2 as an opportunity for collaboration.

Not just real-time payments, real-time e-commerce

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Not just real-time payments, real-time e-commerce

Kevin Brown, Senior Advisor, Global Payments, KPMG, outlines the hot topics of Sibos 2015 in Singapore – real-time payments, KYC, and digital identity – and analyses real-time’s role in the future based on the discussions at this year’s Sibos.

Ubiquity key for real-time retail payments

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Ubiquity key for real-time retail payments

Carlo Palmers, Market Infrastructures Solution Manager, SWIFT speaks about the real-time payments sessions at Sibos 2015 in Singapore and the challenges of cross-border payments.

Everyone should be a storyteller for customers

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Everyone should be a storyteller for customers

Mike Jessick, User Experience Director, EPAM speaks about the bank’s role in addressing customer needs in developing digital services and how a service design approach can help.

Banks should take a leaf out of retailers’ books

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Banks should take a leaf out of retailers’ books

Andrew Davies, VP Global Market Strategy, Financial Crime Risk Management, Fiserv, explains the importance of ongoing due diligence, and how banks can and should understand their customers.

Building a new ecosystem

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Building a new ecosystem

Paolo Cederle, CEO, UniCredit Business Integrated Solutions, speaks about how to harness disruptive technologies.

Banks will see many disrupters going forwards

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Banks will see many disrupters going forwards

Gerrard Schmid, CEO, D+H, speaks about D+H's evolution and the challenges for its customers in the current climate.

Analytics approach important for faster payments

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Analytics approach important for faster payments

SWIFT Institute academic, Robert J. Kauffman, Professor of Information Systems; Associate Dean (Research), School of Information Systems, Singapore Management University, speaks about research sponsored by the SWIFT Institute on real-time payments, which he presented at Sibos 2015 as part of the SWIFT Institute Lecture Series.

Opportunities in Scottish tech sector

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Opportunities in Scottish tech sector

Bill Cook, Senior Executive Financial Services, Scottish Development International, highlights recent developments in the Scottish technology sector and why the country is attractive for growth.

Wider diversity at Singapore Sibos

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Wider diversity at Singapore Sibos

Tony Freeman, Executive Director, Global Industry Relations. Omgeo, DTCC speaks about his views on Sibos 2015 in Singapore compared to previous years, the progress of RMB internationalisation, and the new term ‘disharmonisation’.

Blockchain success requires a cultural shift

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Blockchain success requires a cultural shift

Balazs Fejes, SVP, Co-Head Global Business, EPAM Systems, outlines how people understand blockchain technology and how financial institutions have to adapt for blockchain and APIs to be successful.

No doubt instant payments is a global wave

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No doubt instant payments is a global wave

George Evers, Head of International Product Development, Immediate Payments, VocaLink, discusses instant payments, alternative developments, and outlines where collaboration and competition fit in.

CMB and Deutsche Bank sign global banking MOU

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CMB and Deutsche Bank sign global banking MOU

Werner Steinmüller, Head of Global Transaction Banking, Deutsche Bank, and Mr Tang Zhihong, Executive Vice President of China Merchants Bank (CMB), discuss the extension of the long relationship between the two banks and their plan to collaborate to further support business development in China and throughout Asia-Pacific

China CITIC, Deutsche Bank sign clearing MOU

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China CITIC, Deutsche Bank sign clearing MOU

Zhu Li Qun, Deputy General Manager, Operation Management Department, China CITIC Bank, and Kevin Weeks, Head of Sales, Institutional Cash & Securities Services, Deutsche Bank, discuss the expansion of their banks’ clearing relationship, the alignment in their global development ambitions, and how Deutsche Bank is supporting China CITIC in delivering efficient online banking services to its customers

Reimagining the customer experience

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Reimagining the customer experience

Rhomaios Ram, Managing Director, Global Head of Product Management and Head of Digitalisation, Global Transaction Banking, Deutsche Bank, discusses how transaction banks need to take all the digital assets they have created over the years and transform them into services that were not possible in the analogue age, and how they can collaborate with fintechs to maximise new ideas and agility

Spotlight on legal, security side of innovation

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Spotlight on legal, security side of innovation

SWIFT Institute academic Nathan Van de Velde, legal researcher at the KU Leuven Centre for IT & IP Law – iMinds, talks about research sponsored by the SWIFT Institute on The evolution of third party payment providers under the EU’s upcoming PSD2 and AMLD4, which he presented at Sibos during the SWIFT Institute meets the Compliance Forum session.

Carving out a slice of the m-commerce pie

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Carving out a slice of the m-commerce pie

Daniel Szmukler, Director, EBA, talks about the need for banks to put themselves top of mind with customers by exploiting digitalisation to move beyond the infrastructure and enter the services layer

Entering a new age of mobile banking

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Entering a new age of mobile banking

Travers Clarke-Walker, Chief Marketing Officer, International Group, Fiserv, discusses the enrichment of mobile and online banking through simplified log-in facilities, enhanced data and contextual services, and explores the role of established fintech suppliers in bridging the innovation gap between banks and startups

Banks should view APIs as opportunity not threat

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Banks should view APIs as opportunity not threat

Warren Gardiner, VP Strategy Enterprise Payments, FIS, discusses how banks can exploit the potential of APIs to offer contextual services to customers and view APIs and real-time payments as part of a holistic solution to meet customers’ evolving business needs

High-net-worths’ demand for digital increasing

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High-net-worths’ demand for digital increasing

Tim France-Massey, Head of Digital and Data at Barclays Wealth & Investment Management, discusses how private banks are exploiting digital to meet the transparency and data requirements of their customers, the challenges of encouraging adoption by baby boomers and the regulatory compliance benefits of investment in digital by private banks

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