Research/analysis

1713 articles tagged with this keyword

/Research/analysis

European pre-paid market poised for growth - First Data

The pre-paid card market is set to see significant growth in the UK, Austria, Germany and Italy over the next 12 months as people look to control their spending, according to research from First Data.

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Enisa calls for national ID cards to be extended to e-banking

European security agency Enisa is calling on banks and governments to work together to extend the application of national electronic identity cards as tokens for online banking authentication and remote account opening.

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Bank innovation spend holds up despite weary scepticism

The vast majority of US and UK banking and capital markets firms have continued or increased funding of large innovation initiatives through the financial crisis yet most do not see innovation as a way to rebuild their businesses over the coming years, according to a survey from Accenture.

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Cgap examines the future of mobile banking

Government and industry activism is vital if the potential of mobile banking is to be fully tapped to bring financial services to the world's poor over the next 10 years, according to a report from World Bank think tank Cgap and the UK's department for international development.

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North American merchants hit back at e-commerce fraud

North American merchants appear to be fighting back in the battle against e-commerce fraud, with losses in 2009 down 18% on the previous year, to $3.3 billion, according to tech security outfit CyberSource.

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Brits don't trust comparison sites - Which?

Comparison sites are not providing UK users with a good enough service for financial products, with the majority of Brits not trusting them to find the best prices, according to research from Which? Money.

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US futures markets in crosshairs of algo revolution - Tabb

The US futures markets is set to be the next battleground for high frequency traders, as rapid uptake of algorithmic strategies leads to a surge in the proportion of volume traded on an automated basis, according to Tabb Group.

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Americans prefer branches over Internet for bank communication - survey

Even in the age of tweets, texts and friend requests, talking to someone face-to-face is still the preferred method for Americans when communicating with their bank, according to a survey from market research firm Mintel.

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Mobile money set to take off in Europe - Frost & Sullivan

The Western European mobile money market is finally set to take off and will be worth up to EUR5 billion by 2013, according to research from Frost & Sullivan.

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Firms should embrace social media for customer service - research

With the vast majority of Brits regularly using social media, businesses should follow suit and embrace the medium as a customer service channel, research from first direct suggests.

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Inflexible IT top barrier to bank innovation

Inflexible IT systems and bottlenecks in technology development are the two greatest barriers to innovation at European retail banks, according to research from Infosys. Meanwhile, a separate report from the Indian vendor reveals nine out of 10 US banks think IT is vital to innovation.

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Quants say bosses don't understand them

A staggering two thirds of quantitative analysts think their supervisors do not understand the work they do, according to a survey from training outfit 7city Learning.

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Branches and service key for UK bank customers - survey

Despite the growing popularity of online and mobile banking, over half of Brits would only place their savings in an institution that has branches on the high street, according to a survey for Deloitte.

/Research/analysis

Canada fixed income sees e-trading surge

In the midst of the global financial crisis, Canada's largest and most active institutional fixed-income traders led a long-awaited move into electronic trading, according to research from Greenwich Associates.

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After worst year ever, IT spending to rebound in 2010 - Gartner

Global spending on information technology is in for its worst ever year but things are looking up, with growth expected to return in 2010, according to research firm Gartner.

/Research/analysis

Gullible Brits make life easy for ID thieves

Despite a massive drive to educate the public about identity theft, Brits are still far too willing to hand over personal information to complete strangers, says Sophos man Graham Cluley.

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Recession fuels ID theft fears

Over three quarters of Brits are worried about identity theft yet two thirds admit they don't know how to protect themselves, according to a survey for Lloyds TSB.

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M-banking services should target offline customers - survey

American financial institutions should mine the untapped market of offline customers as a potential target audience for mobile banking and payment services, a survey commissioned by VeriSign suggests.

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Young Americans don't trust banks; want more social tech-driven communication - survey

US banks seeking to rebuild trust among young "millennials" should tap blogs and social networks to improve communication, according to a Microsoft sponsored survey.

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Americans prefer pen and paper to money management sites - survey

Despite the buzz surrounding outfits such as Wesabe and recently acquired Mint, just five per cent of Americans use personal financial management Web sites compared to the 50% still relying on old fashioned pen and paper to track their money.