Research/analysis

1713 articles tagged with this keyword

/Research/analysis

Financial services firms gearing up for social media investment - Aite

Most US and European financial services firms still consider themselves social media novices or beginners but there is a widespread expectation that there will be significant investment in this new marketing medium over the next five years.

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Call for regulators to act on m-payments money laundering risks

With mobile person-to-person money transfer services gaining traction, regulators need to act to address associated risks such as money laundering, according to the Federal Reserve Bank of Atlanta.

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Financial markets IT spending set for return to growth - Ovum

After a flat 2010, global spending on IT vendors by the financial markets sector will return to growth next year, according to analyst Ovum.

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China set to become m-payments mega-market - Celent

China will soon be the largest mobile payments market in the world, with 410 million users by 2013, according to research house Celent.

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Android and iPhone leave BlackBerry in their wake

Worldwide smartphone sales soared 96% in the last year, with the iPhone and Google Android-based handsets both leapfrogging BlackBerry in the popularity stakes, according to Gartner.

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EU project crawls Web for hidden financial expertise

The European Union is backing a new research project bidding to extract relevant financial information from the vast amounts of unstructured data on the World Wide Web.

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IT costs barrier to new UK banking players

With IT accounting for up to two thirds of start up costs, technology is proving a major barrier to new entrants in the UK retail banking sector, according to the Office of Fair Trading (OFT).

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Brits switching banks over security and privacy concerns - Unisys

Around one in ten Brits has switched banks or retailers over concerns about the way their privacy and identities were protected, according to a survey from Unisys.

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Swift plans sanctions screening outsourcing service for small banks

Financial messaging body Swift has pledged to improve the sanctions screening process designed to stop the flow of illegal money transfers by launching an outsourcing service for small banks.

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European banks need better integrated risk management - survey

European financial services firms are not placing enough emphasis on risk management when it comes to decision-making and performance, while IT systems are struggling to cope with increased regulatory demand, according to research commissioned by Oracle.

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Corporates willing to pay more for better service from banks - Finextra survey

Over two thirds - 68% - of corporates would consider switching banks for better customer service around on-boarding, account maintenance and query handling, a 24% rise on the previous year, according to a survey from Finextra Research and Pegasystems.

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EPC and GSMA publish mobile contactless payments white paper

The European Payments Council (EPC) and global wireless trade group GSMA have published a while paper on mobile contactless payments and the role of 'trusted service managers' (TSMs).

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US m-banking take-up jumps 129% in two years

The number of US subscribers to mobile banking has soared by more than 129% in the past two years to 13 million, according to a survey from Nielsen.

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Third of Americans use online banking tools - Intuit

Over a third of Americans now use online banking tools to manage their finances, according to research from Intuit which also shows that visits to branches are becoming less frequent.

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Web search data and computer-based finance focus for EC-backed systemic risk study

In the wake of the global economic crisis, the European Commission is funding new research into systemic financial market risks, exploring how complex, highly inter-connected digital information and transaction systems leave institutions exposed.

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Set-up issues hampering US m-banking take-up

American banks need to improve instructions and set-up processes if they are to attract customers to their mobile services, according to research from Change Sciences Group.

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UK card fraud losses at 10 year low

Fraud losses on UK cards fell to their lowest levels for 10 years in the first half of 2010, while online banking also saw a decrease in the amount lost for the first since 2007.

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North Americans prefer banking online but turn to branches when problems hit - survey

North Americans prefer the Internet for carrying out routine banking transactions but when a problem arises they turn to staff in a branch or over the phone, according to a survey from Empathica.

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Financial services CIOs not spending enough time on customer-facing innovation - study

Despite a desire from financial services firms for growth-driving customer-facing IT innovation, CIOs are stuck focusing on organisation and business processes, according to Diamond Management & Technology Consultants.

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South Korea to see surge in contactless m-payments - Celent

South Korea is set to see an explosion in the popularity of mobile contactless payments, with a compound annual growth rate (CAGR) of over 50% for the next few years, according to Celent.