1679 articles tagged with this keyword
News/Research/analysis
In the wake of the global economic crisis, the European Commission is funding new research into systemic financial market risks, exploring how complex, highly inter-connected digital information and transaction systems leave institutions exposed.
18 October 2010
American banks need to improve instructions and set-up processes if they are to attract customers to their mobile services, according to research from Change Sciences Group.
15 October 2010
Fraud losses on UK cards fell to their lowest levels for 10 years in the first half of 2010, while online banking also saw a decrease in the amount lost for the first since 2007.
06 October 2010
North Americans prefer the Internet for carrying out routine banking transactions but when a problem arises they turn to staff in a branch or over the phone, according to a survey from Empathica.
05 October 2010
Despite a desire from financial services firms for growth-driving customer-facing IT innovation, CIOs are stuck focusing on organisation and business processes, according to Diamond Management & Technology Consultants.
South Korea is set to see an explosion in the popularity of mobile contactless payments, with a compound annual growth rate (CAGR) of over 50% for the next few years, according to Celent.
01 October 2010
The Financial Services Authority (FSA) plans to shake up its complaints handling rules after revealing that more than 7000 gripes against high street banks are lodged every day, with Lloyds topping the league of shame.
30 September 2010
Despite the growing economic importance of Generation Y customers, nearly a third of banks in Europe the Middle East and Africa have yet to establish an active, dedicated strategy for marketing to and serving them, according to research from Oracle Financial Services and Efma.
29 September 2010
A growing number of Hong Kong brokers are seeking to outsource their back office functions in a bid to deal with increasingly complex and competitive local markets, according to a survey from BNP Paribas Securities Services and Swift.
16 September 2010
The European repo market has bounced back after the financial crisis and is now bigger than in 2007 while risk management is also to the fore with greater use of central clearing counterparties, according to an ICMA survey.
15 September 2010
Global IT spending on reconciliation exception management will hit $700 million this year, with around half of this making its way to third party software vendors, according to research house Celent.
Ireland cold save EUR1 billion a year by ditching cash and cheques in favour of electronic payments, according to research from National Irish Bank (NIB).
09 September 2010
The decline of paper money in the UK continued in the second quarter, with cash and cheques both seeing dwindling usage as take-up of electronic alternatives such as debit cards and the Faster Payments service grew.
Capital markets firms around the world are set to spend $13.4 billion this year, across asset classes, on trading infrastructures, according to a report from Tabb Group.
07 September 2010
Despite persisting security concerns, 15% of Americans have now used their mobile devices to make purchases, according to a survey from Sterling Commerce and Demandware.
20 August 2010
PayPal is now more popular among Americans for making online payments than debit cards with its perceived strong security helping attract users, according to a survey from Auriemma Consulting Group (ACG).
13 August 2010
Over half of Brits are "highly interested" in managing their money online through a single Web site, according to a survey from Yodlee.
11 August 2010
Over three quarters of small and medium sized financial services firms in Europe only back up their data once a day or less, according to research commissioned by vendor Acronis.
09 August 2010
Nearly a third of mobile phone owners now use their handsets to access banking services, according to a global survey from vendor Sybase 365.
06 August 2010
Around 60% of financial services firms in the US, UK and Ireland say they are fully committed to, and are already using, open source software, according to a survey from Accenture.
05 August 2010
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