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City banks to slash 62,000 jobs

/Research/analysis

City banks to slash 62,000 jobs

With the economic crisis worsening, financial firms in the City of London are set to cut 62,000 staff by the end of next year, taking employment back to levels last seen in 1998, according to a forecast from the Centre for Economics and Business Research (CEBR).

ID fraudsters switch tactics

/Research/analysis

ID fraudsters switch tactics

The credit crisis has made it more difficult for fraudsters to set up fake accounts so they are increasingly targeting existing bank accounts instead, according to a report from a group of MPs.

Mergers to shake up US e-banking market - comScore

/Research/analysis

Mergers to shake up US e-banking market - comScore

The wave of financial mergers in the US will result in a shake up of the Internet banking market, but Bank of America will continue to have the most online customers, according to figures from Web metrics firm comScore.

Financial IT contractor rates squeezed by crunch

/Research/analysis

Financial IT contractor rates squeezed by crunch

Pay for IT contractors in the UK financial services sector has plummeted 12% in the last six months to £44 per hour - the lowest level in five years.

Americans shun paper for e-payments - survey

/Research/analysis

Americans shun paper for e-payments - survey

Nearly two thirds of all US consumer payments are now made electronically as Americans increasingly turn away from cash and cheques, according to research from BAI and Hitachi Consulting.

Brits don't trust firms to look after confidential data - poll

/Research/analysis

Brits don't trust firms to look after confidential data - poll

UK consumers have little faith in the ability of banks and retailers to look after confidential information, with 90% saying they don't think the personal data held by companies is completely secure.

UK financial sector to slash tech spending

/Research/analysis

UK financial sector to slash tech spending

The UK's financial services sector will cut back on technology spending over the next year as firms move to tighten their belts during the economic turmoil, according to a survey by the Confederation of British Industry (CBI) and PricewaterhouseCoopers (PwC).

UK online banking fraud soars

/Research/analysis

UK online banking fraud soars

Industry losses from online banking fraud increased a massive 185% in the first half of the year to £21.4 million, according to figures released by UK payments association Apacs.

E-payment threat to bank revenue

/Research/analysis

E-payment threat to bank revenue

The increasing popularity of online payment providers like PayPal and Amazon Checkout, combined with the emergence of mobile commerce, threatens to leave banks lagging in the e-commerce world, according to Cisco.

Money mule scams on the rise

/Research/analysis

Money mule scams on the rise

UK payments association Apacs is warning of a rise in the number of 'money mule' recruitment adverts, where criminals attempt to lure bank account holders into illegally transferring funds across borders.

North American securities industry IT spending to plummet

/Research/analysis

North American securities industry IT spending to plummet

The bankruptcy of Lehman Brothers and acquisition of Merrill Lynch by Bank of America will contribute to a fall of nearly 15% in IT spending by the securities industry in North America next year, according to Tabb Group.

Contactless cards win over users, but struggle to reach the mainstream

/Research/analysis

Contactless cards win over users, but struggle to reach the mainstream

Despite the fact that over 90% of Americans that own contactless payments cards like using them, three quarters of the population are not even aware of the technology's existence, according to a survey commissioned by the Smart Card Alliance.

Lehman bankruptcy and Merrill buy-out shrinks industry IT budget

/Research/analysis

Lehman bankruptcy and Merrill buy-out shrinks industry IT budget

From a technology perspective, the US securities industry has shrunk by around six per cent in recent days following Lehman Brothers' bankruptcy and the acquisition of Merrill Lynch by Bank of America, according to analysis by Financial Insights.

Retail banks scared of embracing Web 2.0 - Datamonitor

/Research/analysis

Retail banks scared of embracing Web 2.0 - Datamonitor

Retail banks are failing to embrace Web 2.0 technologies like mashups, Rich Internet Applications and widgets due to security fears and concerns about losing control of their content, according to analyst house Datamonitor.

Branch security failings exposed by fake heists

/Research/analysis

Branch security failings exposed by fake heists

Researchers have compromised the security of over 1000 US bank branches in a series of physical and virtual heists that involved "stealing" the personal data of bank customers.

Banks cut IT budgets as crunch bites - Forrester

/Research/analysis

Banks cut IT budgets as crunch bites - Forrester

Nearly half of US and European financial services firms have cut their technology budgets this year due to the economic crisis, according to a survey from Forrester Research.

Americans switching on to m-banking

/Research/analysis

Americans switching on to m-banking

Around three quarters of US customers - 75% - would now consider using mobile banking services if offered, up from 49% in 2006, according to research released by fintech vendor Fiserv.

European and Middle Eastern banks look to invest in CRM - survey

/Research/analysis

European and Middle Eastern banks look to invest in CRM - survey

As business gets ever more competitive, banks in Europe and the Middle east are increasingly looking to invest in customer relationship management (CRM) technology to help differentiate themselves from rivals, according to a survey commissioned by SAP.

Failed payments costing Europe's banks EUR21bn a year - Misys

/Research/analysis

Failed payments costing Europe's banks EUR21bn a year - Misys

Despite the introduction of the single euro payments area this year, failed cross border transactions are costing European banks EUR21 billion a year, according to Misys.

Norwegians embrace mobile banking - EDB

/Research/analysis

Norwegians embrace mobile banking - EDB

Mobile banking is taking off in Norway, with usage in July up 50% compared to the average over the first five months of the year, according to figures from IT services provider EDB Business Partner.

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