Research/analysis

1356 articles tagged with this keyword

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Mobiles to bank the unbanked

Mobile financial services have the potential to reduce the number of unbanked people in developing countries by up to a fifth and increase GDP by five per cent within ten years, according to a study commissioned by telco Telenor.

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UK credit card use falls as retailers call on banks to slash processing charges

There was a sharp fall in UK spending on credit cards last year as cautious customers turned to debit cards and cash, according to figures from the British Retail Consortium (BRC).

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Americans connecting with card issuers via social media

Americans are beginning to use social media to connect with their credit card issuers, according to a survey from Synergistics which shows a quarter of respondents have become a fan, friend or follower of their provider.

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UK finance sector CIOs wary of cloud hype

The vast majority of CIOs at UK financial services firms think that cloud technology has been over-hyped and it poses the same challenges as any other big IT transition, according to a SunGard-sponsored survey.

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Brits happy with online banking; mobile uptake slow, social media a no-no

Customer satisfaction with online banking in the UK is high, far outstripping other channels such as branches, ATMs, call centres and mobiles, according to a survey from ForeSee Results.

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Americans want remote deposit capture - Javelin

Around a quarter of Americans want to be able to bypass branches and ATMs and use their mobile phones to deposit cheques, according to a report from Javelin Strategy & Research.

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Canada's online investors turn to social media

Canada's online investors are increasingly turning to social media platforms such as Twitter and Facebook to help them make decisions, according to research commissioned by BMO InvestorLine.

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Brits prefer to manage money online

Around two thirds of Brits say online banking is their preferred way of accessing money, with a quarter checking their accounts as often as once a day, according to a survey commissioned by the Payments Council.

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Young men lead way on m-payments

Americans are becoming more receptive to mobile payments, with men and the young leading the way, according to a survey commissioned by MasterCard.

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Banks winning on trust for m-payments but new players catching up

With trust a vital factor for consumers when it comes to the adoption of mobile payments, banks hold a significant edge on rival providers but the likes of Nokia Apple and PayPal are catching up fast, according to a survey from GfK Nop.

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China drives global mobile money adoption

There has been a 55% surge in the global use of mobile financial services in the last year, with emerging markets, notably China, driving the growth, according to a survey from TNS.

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Card fraud is number one security worry for Brits

Brits' security worries have reached a four year peak, with card fraud and identity theft the biggest concerns, ahead of terrorism, according to a survey from Unisys.

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Americans turn from cards to cash during recession

In 2009 recession-hit Americans cut back on their use of plastic cards and returned to cash, according to figures from the Federal Reserve Bank of Boston.

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European ATM fraud losses fall 14% - East

ATM-related fraud losses in Europe fell 14% to EUR268 million in 2010, thanks to a drop in attacks on machines, according to figures from industry group East.

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Twitter analysis boosts trading results

Twitter is being used by German economists for a Web site that predicts stock price trends, after an academic study found the micro-blogging site a prescient tool.

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Account takeover fraud plaguing US small businesses

Over half of small and medium sized businesses in the US have been hit by payments fraud in the last year and banks are failing to proactively intervene to stop attacks, according to research from Guardian Analytics and Ponemon Institute.

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UK finance sector IT spending to grow as industry recovers - CBI

With business returning to normal following a tough couple of years, the UK's financial services sector is planning for a new round of spending on technology, according to a survey from the Confederation of British Industry (CBI).

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Mobile corporate banking moves up the agenda

Developing corporate mobile banking services is a major priority for financial services providers, according to a survey from Fundtech.

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RBA calls for Australian payments innovation

The Reserve Bank of Australia (RBA) is calling for the country's payments industry players to coordinate on system-wide innovation.

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Fed banks map out mobile payments path

The success of mobile payments in the US depends on an open, interoperable infrastructure based on near field communications technology, according to a paper published by the Atlanta and Boston Federal Reserve Banks.