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/Research/analysis

FS industry spends $1.7bn a year on blockchain - study

The financial services industry is spending about $1.7 billion per year on blockchain, as banks and other firms move beyond the proof-of-concept stage and start rolling out commercial distributed ledger technology (DLT) products.

/Research/analysis

Trust is key for corporate treasurers in digital environment

The 2018 Corporate Treasury Insights report, released today by BNP Paribas and Boston Consulting Group reveals that acquiring and building a reliable relationship takes a combination of factors that include inherent trust, delivery excellence and a strong relationship model.

/Research/analysis

Risk and compliance staff expect big benefits from AI and DLT

Building on its commitment to help connect and empower the global financial and corporate communities by providing actionable insights and proprietary solutions that add greater value, Thomson Reuters recently commissioned Celent to conduct independent market research on integrated Governance, Risk and Compliance (GRC).

/Research/analysis

Insurance customers increasingly open to Big Tech

While insurance companies struggle to deliver a superior customer experience, BigTech[1] firms are poised to enter the insurance industry.

/Research/analysis

Brits warm to banking webchat services

It may be taboo to talk about money with friends and family but when it comes to your bank it’s a different matter, with today’s social media savvy consumer taking advantage of more banking webchat services than ever before, according to the latest research from UK Finance.

/Research/analysis

Over half of bank salespeople spend quarter of time onboarding new client organisations

Six in 10 (57%) senior salespeople in banking spend more than 1.5 days of their week (27% of their working week) onboarding new client organizations, according to research findings published today by the Global Legal Entity Identifier Foundation (GLEIF).

/Research/analysis

Talent shortage threatens Emea biz growth - study

Already a major issue, skilled talent shortages will continue to impede growth and if not addressed, could have a significant impact on major global economies by 2030, a study* by Korn Ferry (NYSE: KFY) reveals today.

/Research/analysis

Investor spending on risk analytics soars

Institutional investors increased their annual spending on risk and analytics platforms to $700 million, as “risk tech” expenditures nearly doubled to 10% of total buy-side trading desk technology budgets in 2017.

/Research/analysis

Higher salaries giving fintech sector edge over traditional banking

On the 22nd March, the British government launched the Fintech Sector Strategy (FSS), a programme designed to help the sector grow in the face of Brexit.

/Research/analysis

Ransomware attacks on the rise

Ransomware attacks are a key cybersecurity threat for global organizations, warns Verizon’s 2018 Data Breach Investigations Report (DBIR).

/Research/analysis

Nacha issues update on API standardisation plans

NACHA—The Electronic Payments Association® and the Payments Innovation Alliance today released a Meeting Summary Report from the latest meeting of the API Standardization Industry Group.

/Research/analysis

CFA Institute calls for universal disclosure on fees

In a new global survey on the importance of trust in the investment management industry, CFA Institute provides a roadmap for how the investment industry can increase its credibility and allay investor concerns.

/Research/analysis

Budget cuts, staff shortages and cyber threats keep IT leads awake at night as GDPR looms

43% of IT executives at European financial institutions reveal that fears of a cyber-attack keep them awake at night – two months before the General Data Protection Regulation (GDPR) comes into force, according to figures published by financial services IT consultancy and service provider Excelian, Luxoft Financial Services – a division of Luxoft (NYSE:LXFT).

/Research/analysis

Canadian SMEs want more digital payment options

Small businesses in Canada are ready for more payment options, according to a new Payments Canada survey. Businesses want more choice for their customers at point-of-sale and more options for their back-office payments to suppliers and vendors, such as e-transfers, e-wallets and digital currencies.

/Research/analysis

Wealth managers say keeping up with new tech is top challenge

Building on its commitment to help connect and empower the global financial community by harnessing proprietary data and analytics designed to add greater client value, Thomson Reuters today announced the findings of its Digitalization of Wealth Management report 2018 in collaboration with Forbes Insights.

/Research/analysis

Online card payments set to double by 2022 - RBR

Research from RBR finds that increasing internet access, smartphone penetration and security are driving rapid growth in e-commerce card payments worldwide

/Research/analysis

Banks and fintechs consider themselves partners in disruption

A new survey(1) launched today by ING Bank and Illuminate Financial(2) has found that fintechs and banks believe they are partners in disrupting the financial services market.

/Research/analysis

Survey shows consumer support for advanced customer journey management technology

An in-person customer satisfaction study, conducted in two different branches of a leading high-street banking provider in central London, has found that customers perceived that they waited for less time, had a superior arrival and welcome experience, and rated the branch higher overall where advanced customer journey management technology was implemented.

/Research/analysis

Canadians ready for biometrics - Visa survey

A new Visa survey of 1,000 Canadians exploring awareness and perceptions of biometric authentication confirms that consumers continue to have a strong interest in new biometric technologies that make their lives easier.

/Research/analysis

Industry automation rates for cross-border fund orders rise to 87%

The European Fund and Asset Management Association (EFAMA), in cooperation with SWIFT, published a new report about the evolution of automation and standardisation rates of fund orders received by transfer agents (TAs) in the cross-border fund distribution centres of Luxembourg and Ireland during the first half of 2017.

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