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/payments

How Covid-19 changed the UK's relationship with cash

Today, almost 12 months since the UK Government announced the first national Covid-19 lockdown, LINK, the UK’s main ATM cash machine network, has published data showing how our use and relationship with cash has changed through the pandemic.

/wholesale

Operational resilience becomes priority on the regulator agenda

A global study of financial services institutions has identified six areas of focus as operational resilience becomes a significant topic for regulators globally.

/covid-19

Canadians still spending less than pre-Covid; digital-first mindset here to stay

Payments Canada released the latest data on Canadian payments trends since the onset of COVID-19, showing that spending below pre-pandemic levels continues, and that Canadians demonstrate an ongoing reluctance to handle cash, payment terminals and ATMs.

/regulation

Sell side needs to invest in middle office - research

Torstone Technology, a leading SaaS platform for post-trade securities and derivatives processing, and Firebrand Research, a provider of research and advisory services, has today published a white paper highlighting the need for sell-side firms to re-evaluate their current processes and invest in the middle office in order to improve operational controls, reduce risk and support regulatory compliance.

/crypto

Cryptocurrency theft on the rise

Last year, the cryptocurrency sector witnessed increased mainstream adoption but it was accompanied by hackings and theft that resulted in the loss of millions of dollars.

/security

Nearly half of firms want better regulatory support on data security and open banking

42% of financial services businesses want better support and guidance on data security in relation to open banking, according to the latest research by open banking provider YTS.

/sustainable

Financial institutions should focus on meeting sustainability goals, say quarter of Brits

New YouGov research shows how COVID-19 has significantly impacted consumers’ financial behaviours and priorities and will likely continue into 2021.

/regulation

Remote work poses regulatory risks - survey

Smarsh, enabling organizations to manage risk within their digital communications and future-proof their compliance and supervision, today released its 10th Annual Risk & Compliance Survey Report, capturing the responses of more than 100 compliance professionals in the financial services industry.

/payments

US Faster Payments Council publishes 'state of play' report

The U.S. Faster Payments Council (FPC), a membership organization devoted to advancing faster payments in the United States, today released its first State of Play in U.S. Faster Payments report. Developed by the FPC Network Committee, the report is available for download in the FPC’s Faster Payments Knowledge Center.

/startups

Oliver Wyman and SFA publish report on Singapore's fintech scene

Jointly authored by Singapore FinTech Association (SFA) and Oliver Wyman, the ‘Singapore FinTech Landscape 2020 and Beyond’ Report highlights Singapore’s evolution as a centre for FinTech innovation over the past five years and forecasts the upcoming trends expected in the next five years.

/payments

Codebase and AMF publish Mena open banking report

Codebase Technologies along with the Arab Monetary Fund (AMF) and the MENA Fintech Association (MFTA) have published a report on an “Open Banking Vision from the Arab World.”

/retail

Third of FS and banking staff wanted to quit job over processes, during pandemic

UK employees believe they are wasting more than 40 working days a year each on routine tasks that could be done by technology, such as digital workers, according to new research from ABBYY investigating the impact of COVID-19 and automation technologies on office workers in the UK, US, France and Germany.

/retail

Banking apps more popular than social media during pandemic - Mastercard

This year has seen people, including older generations, flock to banking online and on their phones to ensure they stay on top of their money and bills amidst the COVID-19 pandemic, according to new research from Mastercard.

/cloud

DTCC publishes cloud tech white paper

The Depository Trust & Clearing Corporation (DTCC), the premier market infrastructure for the global financial services industry, today issued its latest white paper, “Cloud Technology: Powerful and Evolving”, which outlines key issues and best practices for firms considering cloud adoption.

/retail

AI boosting profits but not meeting customer expectations - report

While COVID-19 has catalysed financial services organizations to harness Artificial Intelligence (AI) to improve customer experience (CX), challenges in integration and customer perceptions are undermining its potential.

/regulation

BIS explores fintech in Latin America

Fintech in Latin America is greeting the dawn. We take stock of how it is transforming financial services in the region.

/payments

In-vehicle payments to exceed $86bn by 2025 says research

A new study from Juniper Research has found that the value of in-vehicle payments, where a payment is made via embedded vehicle systems, will reach $86 billion in 2025, up from just $543 million in 2020.

/payments

Capco outlines 2021 priorities for payment providers

The Covid pandemic has dramatically altered consumer behaviours and priorities when purchasing goods and services.

/retail

BAI finds FS leaders struggle with how to take meaningful actions on diversity

Financial services leaders are committed to creating a more diverse, equitable and inclusive workforce, but they still struggle with how to take meaningful actions that have a real impact, according to research recently conducted by BAI, a nonprofit independent organization that delivers the financial services industry’s most actionable insights.

/wholesale

Banks must resolve explainability and “black box” risk governance challenges to succeed with AI post

Data bias, “black box” risk, and lack of human oversight are the main governance issues for banks using AI, according to the Economist Intelligence Unit (EIU) report “Overseeing AI: Governing artificial intelligence in banking”.

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