Research/analysis

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/cloud

AI users outperforming peers says survey

Unit4, a leader in enterprise cloud applications for people-centric organizations, today announced the findings of Finance, AI and the future of decision making, Unit4’s global survey of finance professionals.

/retail

UK shoppers struggle to be understood by chatbots

Lucidworks, provider of the Connected Experience Cloud, shared results from a survey of 800 respondents about shopper behaviour and preferences in the U.K. and U.S.

/markets

DTCC paper calls for increased adoption of central clearing in US treasury market

The Depository Trust & Clearing Corporation (DTCC), the premier market infrastructure for the global financial services industry, today released a new white paper that explores the risks created by U.S. Treasury market fragmentation.

/payments

More than half of Brits still use cash every week

New research from Diebold Nixdorf has found that over 50% of the public are still using cash on a weekly basis, reinforcing the importance of access to cash as lockdown restrictions ease.

/retail

Clearpay and Accenture: Gen Z and Millennials are the most financially savvy generation in the UK

New research from BNPL provider, Clearpay, has shown that despite being the generation hit hardest by the pandemic, Gen Z and Millennials are the most financially savvy generation in the UK – with 68% of Gen Z and 61% of Millennials budgeting and saving more responsibly than their older counterparts.

/people

Jill Pay and mnAI to create UK SME female entrepreneurship benchmark report

Jill Pay and mnAI announce the creation of the UK's first and largest report visualising female entrepreneurship; The Gender Index.

/security

Terminal fraud attacks in Europe drop during Covid-19

The European Association for Secure Transactions (East) has just published a European Payment Terminal Crime Report covering 2020 which shows that terminal related fraud attacks have dropped significantly during the Covid-19 pandemic.

/crypto

E-krona needs further investigation - Riksbank

The solution based on blockchain technology that has been developed and tested by the Riksbank in its e-krona project provides new possibilities, but is also new and needs further investigation.

/payments

How Covid-19 changed the UK's relationship with cash

Today, almost 12 months since the UK Government announced the first national Covid-19 lockdown, LINK, the UK’s main ATM cash machine network, has published data showing how our use and relationship with cash has changed through the pandemic.

/wholesale

Operational resilience becomes priority on the regulator agenda

A global study of financial services institutions has identified six areas of focus as operational resilience becomes a significant topic for regulators globally.

/covid-19

Canadians still spending less than pre-Covid; digital-first mindset here to stay

Payments Canada released the latest data on Canadian payments trends since the onset of COVID-19, showing that spending below pre-pandemic levels continues, and that Canadians demonstrate an ongoing reluctance to handle cash, payment terminals and ATMs.

/regulation

Sell side needs to invest in middle office - research

Torstone Technology, a leading SaaS platform for post-trade securities and derivatives processing, and Firebrand Research, a provider of research and advisory services, has today published a white paper highlighting the need for sell-side firms to re-evaluate their current processes and invest in the middle office in order to improve operational controls, reduce risk and support regulatory compliance.

/crypto

Cryptocurrency theft on the rise

Last year, the cryptocurrency sector witnessed increased mainstream adoption but it was accompanied by hackings and theft that resulted in the loss of millions of dollars.

/security

Nearly half of firms want better regulatory support on data security and open banking

42% of financial services businesses want better support and guidance on data security in relation to open banking, according to the latest research by open banking provider YTS.

/sustainable

Financial institutions should focus on meeting sustainability goals, say quarter of Brits

New YouGov research shows how COVID-19 has significantly impacted consumers’ financial behaviours and priorities and will likely continue into 2021.

/regulation

Remote work poses regulatory risks - survey

Smarsh, enabling organizations to manage risk within their digital communications and future-proof their compliance and supervision, today released its 10th Annual Risk & Compliance Survey Report, capturing the responses of more than 100 compliance professionals in the financial services industry.

/payments

US Faster Payments Council publishes 'state of play' report

The U.S. Faster Payments Council (FPC), a membership organization devoted to advancing faster payments in the United States, today released its first State of Play in U.S. Faster Payments report. Developed by the FPC Network Committee, the report is available for download in the FPC’s Faster Payments Knowledge Center.

/startups

Oliver Wyman and SFA publish report on Singapore's fintech scene

Jointly authored by Singapore FinTech Association (SFA) and Oliver Wyman, the ‘Singapore FinTech Landscape 2020 and Beyond’ Report highlights Singapore’s evolution as a centre for FinTech innovation over the past five years and forecasts the upcoming trends expected in the next five years.

/payments

Codebase and AMF publish Mena open banking report

Codebase Technologies along with the Arab Monetary Fund (AMF) and the MENA Fintech Association (MFTA) have published a report on an “Open Banking Vision from the Arab World.”

/retail

Third of FS and banking staff wanted to quit job over processes, during pandemic

UK employees believe they are wasting more than 40 working days a year each on routine tasks that could be done by technology, such as digital workers, according to new research from ABBYY investigating the impact of COVID-19 and automation technologies on office workers in the UK, US, France and Germany.

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