Mobile & online banking

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/Mobile & online banking

Performance requirements of instant can be daunting

Tristan Blampied, Senior Product Manager at Pelican, talks about the rise of real-time payments, the challenges in meeting performance demands, the compliance requirements of instant and how off the shelf platforms can help.

/Mobile & online banking

AI opens up high-end next-gen automation

David Bannister, Principal Analyst, Financial Services Technology, Ovum, talks about the search for the killer app for voice processing technology, the cultural hurdles to be overcome on the path to AI adoption and how AI will work together with IoT and blockchain.

/Mobile & online banking

Innovation platforms help banks exploit emerging tech

Rob Hetherington, Global General Manager Financial Services, SAP, talks about why emerging technologies are so hot right now, the use cases for machine learning already making an impact and how financial services firms need to be able to experiment to unlock the power of these technologies going forward.

/Mobile & online banking

The challenge of adding value when not selling

James Eardley, Global Director – Industry Marketing at SAP | hybris, discusses the gap between banks’ belief that they are working hard to engage customers and the extent to which customers feel it (demonstrated in recent research with Finextra), the need for banks to increase engagement by educating customers to make more use of the products they have already, and how banks can exploit data to better know their customers – and better serve them in the periods when they don’t want to buy financial products.

/Mobile & online banking

The proliferation of ‘living services’

James Dickerson, Product Director, Financial Services, Accenture, talks about the digitisation of everything, liquid expectations, and their impact on the competitive landscape for banks.

/Mobile & online banking

MiFID II biggest thing for trading since Big Bang

Peter Moss, CEO, SmartStream Reference Data Utility, talks about the reference data demands of MiFID II, the need for data to be blended for ease of use, and options for firms to access data in a form they can exploit without having to do all the work themselves.

/Mobile & online banking

Banks are moving from systems of scale to systems of change

Mike Blalock, General Manager, Intel Financial Services, discusses the progress of digitalisation, the potential of AI, the need for banks to fix their data and their cultures to progress with both, and how technology can underpin banks’ transition to lifestyle companies.

/Mobile & online banking

Homegrown API channels make little sense

Niall Buckley, Head of Digital Ecosystems, AIB, talks about the technology and business challenges for banks of implementing open APIs, industries can look to for insights in how to address these, and the likely adoption pattern of open banking over the coming years.

/Mobile & online banking

Charting the impact of MiFID II on best execution

David Ririe, UK Managing Director, b-next, talks about the data and client related challenges created by the best execution requirements of MiFID II, and discusses some of the solutions that can be applied.

/Mobile & online banking

Regulatory change is regulatory BAU

Pat Brazel, Chief Revenue Officer, KX, talks about the value of data-as-a-service, the challenges created by the sheer volume and breadth of data that regulations require firms to handle, and the need for flexibility, enabled by speed, in regulatory data solutions.

/Mobile & online banking

Better engage customers or face utility future

Laurence Leyden, General Manager for Financial Services in EMEA, SAP, talks about the perils for banks of failing to engage customers, the need for better, more targeted customer profiling, and the technologies banks can deploy to achieve this.

/Mobile & online banking

UK poised to lead world in payments again

Becky Clements, Head of Industry Engagement and Payment Change, Metro Bank, explains why there has never been a more exciting time to work in payments, and discusses the potential of UK payments reform to drive benefits for banks, consumers and the economy.

/Mobile & online banking

Leveraging Ireland’s three Ls…

Alan Duffy, CEO, Ireland, HSBC, talks about the strengths of Ireland in terms of law, location and language, the opportunities – and challenges – created for the country by Brexit, and the power of technology and digital to be gamechangers over the coming years.

/Mobile & online banking

Banks should treat APIs as products

Jeremy Light, Managing Director, Accenture Payments, talks about the opportunities for banks under PSD2, and how the ability to execute will separate winners from losers.

/Mobile & online banking

Turning mobile from a service to a sales channel

Lode Snykers, co-CEO, Spencr, discusses how banks can combine transactional and personal information to make relevant, real-time propositions to their customers.

/Mobile & online banking

Brexit gives Dublin a chance to shine

Peter Vance, Head of Group Operations, Customer Services, AIB, looks forward to EBAday in Dublin, and discusses the strengths of Ireland as a financial – and technology – centre.

/Mobile & online banking

AI will augment not eradicate workforce

Tim Harty, Global Head of Actionable Intelligence, Thomson Reuters, speaks about the value of artificial intelligence and how it will affect job roles in the future.

/Mobile & online banking

Customers need more value

James Eardley, Global Director - Industry Marketing at SAP | hybris, discusses how banks can engage the unengaged customer.

/Mobile & online banking

PSD2 will be a slow burner for change

Matt Ryan, Director, Deloitte, outlines the most important aspects of PSD2 and what impact the regulation will have on the industry.

/Mobile & online banking

Important to give access to non-banks

Rich Wagner, CEO & Board Director, APS Financial, discusses the progress of payments reform and where the gaps are.