Customer relationship management and knowledge management

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/Customer relationship management and knowledge management

AIB signs three-year deal with personalisation platform Boxever

Boxever​, the personalisation platform, announces its partnership with Allied Irish Banks (AIB).

Temenos TCF The Hague- Digital Banking Reloaded- live blog, Day 2

/Customer relationship management and knowledge management

Temenos TCF The Hague- Digital Banking Reloaded- live blog, Day 2

Rolling updates from the Temenos Community Forum in The Hague. It's a full house in the World Forum after a splendid gala dinner last evening. News and insights shared here on a continual basis throughout the day

Temenos TCF The Hague- Digital Banking Reloaded- live blog, Day 1

/Customer relationship management and knowledge management

Temenos TCF The Hague- Digital Banking Reloaded- live blog, Day 1

Finextra is here in The Hague covering Temenos' annual bash. Stay tuned for live rolling updates on proceedings and the very latest in innovative functionality and streamlined operations.

Money 20/20 Asia: Leveraging data to provide the unbanked with credit

/inclusion

Money 20/20 Asia: Leveraging data to provide the unbanked with credit

Money 20/20 Asia day three opened with a detailed discussion on reaching the unbanked in South East Asia, following an age in which financial inclusion has been driven by regulatory and policy mandates. Today, the ‘financial inclusion market’ is leveraging data analytics to offer a greater choice for consumers and expand in areas that financial institutions previously avoided because of increased paperwork.

Money 20/20 Asia Q&A: ANZ’s Sreeram Iyer on institutional banking and innovation

/Customer relationship management and knowledge management

Money 20/20 Asia Q&A: ANZ’s Sreeram Iyer on institutional banking and innovation

Sreeram Iyer, COO of institutional banking at ANZ Banking Group, will be joining other financial services professionals at Money 20/20 Asia in Singapore to discuss the incumbents’ response to insurgents entering the legacy banking ecosystem. Ahead of the panel session, Finextra spoke to Sreeram about partnerships with old and new giants and how to deal with innovation while being threatened by Big Tech corporations.

The challenger bank playbook: A deep dive

/retail

The challenger bank playbook: A deep dive

Finextra reports on the rise of the challenger bank economy in Asia, as Money20/20 prepares to open its doors to a new wave of disruptors and innovators in Singapore next week.

/startups

Alior Bank starts recruiting for accelerator

Alior Bank’s RBL_START acceleration program has just opened a recruitment process for the second edition of the accelerator.

/Customer relationship management and knowledge management

NGData appoints Doug Gross as CEO

NGDATA, the company that helps brands to transform their customer engagement strategy and improve marketing and sales conversions through real-time data analytics, today announces the appointment of Doug Gross as Chief Executive Officer.

Open Banking year one: Insights from the CMA9 and more

/Customer relationship management and knowledge management

Open Banking year one: Insights from the CMA9 and more

A review of the first year of the UK’s groundbreaking experiment in Open Banking. What worked? What didn’t? And what next?

/Customer relationship management and knowledge management

Glassbox contracted by four US banks for digital CRM

Glassbox today announced that its industry-leading web and mobile Digital Customer Management solution has been adopted by all four of the largest US banks, contributing to the company’s exponential business growth in 2018.

/wholesale

Objectway scores front-end deal with BNY Mellon’s Pershing

Objectway announces its ongoing collaboration with BNY Mellon’s Pershing, a market leading provider of trading, clearing, settlement and custody services, to deliver Pershing's new integrated front-end solutions: Pershing Nexus Wealth®, with digital client management portfolio management tools, and Pershing Nexus Investor®, an investor portal.

GDPR will stagger rate of consumers sharing data with banks over ten years - Tandem Bank

/Customer relationship management and knowledge management

GDPR will stagger rate of consumers sharing data with banks over ten years - Tandem Bank

In an interview with Finextra, Tandem Bank’s chief operating officer Nick Bennett revealed that the more data protection is regulated, the slower attitudes towards privacy will change.

Open Banking is in the customer’s hands in the age of data breaches

/Customer relationship management and knowledge management

Open Banking is in the customer’s hands in the age of data breaches

Following news of the Marriott data breach, panelists at Fintech Connect 2018 believe that while concern about the security of data retention still exists, open APIs have resulted in a paradigm shift around how data is controlled.

Swift Operations Forum Europe 2018, Amsterdam - Day 3 report

/Customer relationship management and knowledge management

Swift Operations Forum Europe 2018, Amsterdam - Day 3 report

Day 3 of the Swift Operations Forum Europe (SOFE) 2018 featured a look at how the new era of open banking will have a dramatic impact on the financial services market.

Securities participants are next on the hitlist for cyber attackers – BAE Systems and Swift report

/security

Securities participants are next on the hitlist for cyber attackers – BAE Systems and Swift report

In an interview with Finextra, BAE Systems’ head of cyber security consulting practice Robin Oldham shares new research conducted with interbank messaging network Swift, which profiles the way in which sophisticated cyber crime gangs are moving up the value chain in search of big wins in the wholesale payments and capital markets arena.

/wholesale

Focus Solutions launches digital engagement software for wealth managers

Fintech provider Focus Solutions today announced the launch of focus:digital, game-changing software that will transform the face of financial advice.

Atom Bank to develop mortgage blockchain under 'FinTrust' project

/Customer relationship management and knowledge management

Atom Bank to develop mortgage blockchain under 'FinTrust' project

Atom Bank and Newcastle University have set aside three years to conduct research on trust in financial services and how companies can design better digital banking services.

The revolution of money is in the hands of the consumer – a Money 20/20 round-up

/payments

The revolution of money is in the hands of the consumer – a Money 20/20 round-up

For the seventh year running, Money 20/20 put on an impressive show in Las Vegas and welcomed thousands of innovators from the fintech and banking industries to learn about disruption and forge business connections.

Money20/20 Day Two: The trade-off between banking innovation and financial security

/Customer relationship management and knowledge management

Money20/20 Day Two: The trade-off between banking innovation and financial security

Feedzai CEO Nuno Sebastião opened day two of Money20/20 in Las Vegas with an educated discussion about emerging technology, financial crime and how banking executives are changing their attitude towards fraud.

Money 20/20 Day One: GDPR, AI and the art of conversation

/Customer relationship management and knowledge management

Money 20/20 Day One: GDPR, AI and the art of conversation

Banking innovators and fintech disruptors have once again descended upon the Las Vegas Strip for another jam-packed Money20/20 US event, a four-day jamboree exploring the revolution of money in all its forms.

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