Innovation

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Transaction visibility most important for clients

/Innovation

Transaction visibility most important for clients

Paul Fannon, Group Sales Director, Bottomline Technologies, discusses the cloud’s value to the payments industry and the importance of innovation in giving the clients opportunities. Corporate payments innovation tends to fall behind.

From silos to a service backbone

/Innovation

From silos to a service backbone

Alan Trefler, Founder and CEO of Pega, talks about customer empowerment and the need for banks to ensure they have a consistent approach to customer onboarding, engagement and management.

Don't jump into innovation blindly

/Innovation

Don't jump into innovation blindly

Chris Jackson, Head of Cash Management and Payment Sales, Mid Markets, Lloyds Banking Group, explains how with innovation it’s important not to jump on the bandwagon and to ensure you are engaged and curious. He outlines how banks should move in this direction, away from being utilitarian.

Payments landscape becoming clearer

/Innovation

Payments landscape becoming clearer

Jeremy Light, Managing Director, Accenture Payment Services, outlines the big themes in payments right now and the connections between APIs, immediate payments, and distributed ledgers.

What do world class payments look like?

/Innovation

What do world class payments look like?

Maurice Cleaves, CEO, Payments UK, discusses the World Class Payments Report, the features and functionalities a world class payments system needs, and the industry’s efforts to tackle cybercrime.

Instant payments moved from ‘if’ to ‘when’

/Innovation

Instant payments moved from ‘if’ to ‘when’

Trevor LaFleche, Vice President, Strategic Marketing, Dovetail, explains Dovetail’s instant payments survey and its key findings around attitudes towards faster payments now and in the future.

Britain is on the front page of fintech

/Innovation

Britain is on the front page of fintech

Lord Digby Jones, Troubleshooter, discusses the role of the fintech industry in fuelling the British economy, how Britain can compete with the United States and balancing small and large businesses.

Small business support needed in North-East

/Innovation

Small business support needed in North-East

David Webber, Managing Director of Intelligent Environments, discusses the importance for a small business of having support in recruiting talent and connecting to institutions, like universities, in the area.

Augmenting personal service with technology

/Innovation

Augmenting personal service with technology

Chris Hughes, Head of Business Innovation and Service Design at EPAM Systems, talks about how private banks can streamline client relationship management with judicious application of technology, and how they could collaborate to meet customer demand for a single view of wealth.

Customer is key in banking

/Innovation

Customer is key in banking

Jonathan Davis, EMEA Managing Director of FIS, explains how the banking industry is shifting to focus on the needs of the customer through innovation, and the risks involved in working with both challenger bank start-ups and traditional banks.

Bitcoin users need currency choice

/Innovation

Bitcoin users need currency choice

Jorge Pereira, VP of engineering and development at Bitreserve, discusses how the platform allows people to use bitcoin without them having to hold any and how trading in multiple values facilitates innovation.

Banks need to make more of digital

/Innovation

Banks need to make more of digital

Jerry Norton, Vice President Financial Services at CGI, discusses the need for infrastructure modernisation in payment structures within banks in a 24/7 internet world and the way in which banks utilise customer data.

It's critical for banks to innovate

/Innovation

It's critical for banks to innovate

Penny Hembrow, Global Lead, Financial Services at CGI, speaks about the Financial Services Consumer Survey and its results drawn from interviews with 1452 consumers. She outlines the key findings surrounding concerns about security of data, rewards, and personalised services and the significance for the banks.

Banks grapple with ‘omnichannel’ opportunity

/Innovation

Banks grapple with ‘omnichannel’ opportunity

Matt Williamson, Global Head of Payments at Misys, talks about how banks can ready their IT infrastructures to tackle rising competition from new payments entrants without ripping out everything they’ve invested in so far.

Digital vital for next gen wealth management

/Innovation

Digital vital for next gen wealth management

Balazs Fejes (FB), Co-Head Global Business at EPAM Systems, discusses how private banks must exploit digitalisation to meet the growing requirement of customers for sophisticated wealth management at low to no cost, and shares examples of how digital channels are driving business growth for wealth managers in Asia.

Durham could be economic base for North-East

/Innovation

Durham could be economic base for North-East

Professor Ray Hudson, Deputy VC and Professor at Durham University, explains the Knowledge Transfer Partnership and how important it is for North Eastern universities to have programmes such as this to retain graduates in the region.

Traditional banks are beset with problems

/Innovation

Traditional banks are beset with problems

Anthony Thomson, Chairman of Atom Bank, outlines the issues that traditional banks face today and the complications involved in setting up a challenger bank, like obtaining a licence and sourcing funding.

The power of Australia’s financial ecosystem

/Innovation

The power of Australia’s financial ecosystem

Nicolas Koechlin, CEO of OTCX, explains why he chose the Australian ecosystem as a starting point for OTCX and how the fintech industry in the country has matured in very little time.

The North East is a valuable source for fintech

/Innovation

The North East is a valuable source for fintech

Edward Twiddy, chief operations and innovation officer of Atom Bank, describes the depth of the supply chain in the North East of England and how the universities, gaming history and companies from the area all work to create a strong fintech environment.

Australia is a logical stepping stone to Asia

/Innovation

Australia is a logical stepping stone to Asia

Toby Heap, Founding Partner of H2 Ventures, speaks about Australian fintech growth in the last two years and how London start-ups could benefit from the market down under both as a source and as a route into Asia.

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