Finextra Research: Latest fintech news, analysis, interviews, features and opinion by industry experts

Building the bank of tomorrow

At EBAday 2024, Tsvetanka Nankova, Global Head of Sales, Institutional Cash & Trade Finance, Deutsche Bank, discusses what banks need to do to stay in the game and the key trends driving transaction banking innovation. A new wave of technology and digitalisation is emerging, and with this, and the way in which data and analytics is leveraged is also changing. The discussion explores the critical technology of the future, which includes AI, cloud and blockchain settlement, in addition to the regulations that are setting the guardrails for innovation.

28 June 2024

Finextra TV/payments

Using Process Automation to Remain Resilient Across 3LOD

FinextraTV and Guy Mettrick, Industry Vice President - Financial Services, Appian, explore how the technology landscape has changed over the past decade and how technology has become a facilitator for operational resilience. Further, with new forms of AI emerging, operational resilience should also be considered, but must not get in the way of innovation. The way forward is process automation and ensuring that technology can be used to mitigate fraud, financial crime, and risk management across the three lines of defence.

20 June 2024

Finextra TV/markets

"The Next Silicon Valley": Zilch CEO hails rise in UK Fintech investment & innovation

Philip Belamant, CEO, Zilch, speaks during UK Fintech Week at Innovate Finance's Global Summit and brings FinextraTV up to date with how the UK has become a centre for global fintech through investment, policy and innovation, which has enabled FinTech's to scale up. We hear more about Innovate Finance's Unicorn Council for UK FinTech, what it is responding to and how UK fintech growth should be prioritised in the next decade.

16 April 2024

Finextra TV/payments

Advancing payments: How can innovation drive business growth?

At MPE 2024, Neil Caldwell, Senior Vice President, Merchant Sales & Acquiring, Visa Europe, explores the influence of Open Banking and regulatory changes such as PSD2 on the payments industry. We discuss how technologies like tokenization and biometric authentication safeguards merchants and drives growth; and look at methods for optimising payments and enhancing customer experience, alongside exciting developments in biometric payments, real-time platforms, and the integration of artificial intelligence and machine learning.

28 March 2024

Finextra TV/payments

Adapting to B2B Payments: What businesses need to consider

Speaking at MPE 2024, Kevin Baker, Head of Merchant Services, EMEA, Bank of America, discusses the B2B payment system evolution, challenges, and digital transaction benefits. We explore ERP integration, emerging trends like wearables and local payments, and evolving payment expectations for consumers and companies.

26 March 2024

Finextra TV/security

Harmonizing AI solutions in the fight against fraud

Yogesh Patel, CTO, Outseer, discusses how the evolving capabilities of artificial intelligence are reshaping fraud detection and prevention, particularly in banking. We delve into the difference between generative and predictive AI and their surprising applications, such as the rising impact of predictive AI on payment fraud mitigation, and generative AI for operational efficiency and case marking. Additionally, we discuss the importance of data quality in AI for algorithms, feature engineering, and model adaptability, to optimize security against fraudulent behaviours and enhance model efficiency. Watch to learn more about how AI will impact the future of fraud.

16 February 2024

Finextra TV/payments

Upcoming changes in PSD3: The impact on 3DS ACS solutions

Yogesh Patel, CTO at Outseer, discusses the impact of new PSD3 regulations on 3DS solutions, what should be front of mind for issuers as a result and what to expect from the VISA & Mastercard protocol updates. We hear how data science plays a role with 3DS solutions, the key capabilities to expect from an ACS and how consortium data can help catch more fraud, specifically for CNP transactions.

23 January 2024

Finextra TV/cloud

Building the digital banks of the future

Carlton Hopper, UK Managing Director of GFT, and Sam Everington, CEO of Engine by Starling, review the impact of new banking platforms and implementation strategies for successful bank modernisation. They discuss GFT and Engine by Starling's collaboration that utilises cloud-native, modular, and API-based technologies to empower clients worldwide to deliver next generation digital banking.

17 January 2024

Finextra TV/security

Disrupting Financial Crime with RegTech

Costing up to $3.5 trillion annually, global financial crime demands an innovative response. By accelerating solution deployment and enhancing industry standards, Deborah Young, CEO of The RegTech Association, looks to education initiatives and collaboration to address the issue; setting the stage for the 'Regulatory Public Infrastructure' panel at this week’s Singapore FinTech Festival.

16 November 2023

Finextra TV/retail

The positive impact of AI on customer experience in financial services

With the shift from Google to GPT-4 for information searches, Greg Krasnov, the founder of Tonik Bank, examines AI’s growing influence on the financial industry ahead of this week's Singapore FinTech Festival. The discussion explores how banks are adopting AI, the implementation of Gen AI in customer interactions, where friction between regulation and innovation may arise, and the impact it is having on customer acquisition and credit applications.

15 November 2023

Finextra TV/wholesale

The customer engagement imperative: What banks can learn from the FinTech playbook

Gareth Wilson, UK Banking and Capital Markets business lead, Capgemini & Elias Ghanem, Vice President and Global Head of Capgemini Research Institute for Financial Services, reflect on the growth of digitalization across the industry and a shift in customer needs. They discuss the challenges banks are facing as a result, what they should be investing in and leveraging to tackle this challenge, and how they can use data and AI/ML technologies to create superior customer experiences that drive growth. They also reflect on how positioning the CMO as a customer strategist and chief engagement officer can further enhance growth opportunities.

10 May 2022

Finextra TV/retail

Facing the challenges around risk regulation and compliance

Paul Adams, International Payments Director, Barclaycard speaks to Hannah Wallace, FinextraTV at Merchant Payments Ecosystem 2020 in Berlin about the importance of driving a common strategy within a business, how to adapt to the increasingly demanding needs of banking customers and the main challenges today around governance, risk and ensuring compliance with internal and external rules, regulations and legislations.

10 March 2020

Finextra TV/regulation

The challenges of regulation & standards for merchants

Andrew Cregan, Policy Adviser – Payments & Consumer Credit, British Retail Consortium Boris Griesinger, Head of Payment & Finance Projects, HUGO BOSS, speak to FinextraTV's Hannah Wallace at Merchant Payments Ecosystem 2020 in Berlin about the challenges merchants are facing in the payments and retail space today, whether after MIF regulation on interchanges, we need a scheme fee regulation and what the next round of merchant payments innovation will be and where it will come from.

05 March 2020

Finextra TV/startups

Thinking Strategically about Innovation

Ad van der Poel, Co-Head of Product GTS, EMEA, Bank of America, speaks to Hannah Wallace, FinextraTV at Merchant Payments Ecosystem 2020 in Berlin about the trends and innovations we are seeing across Europe, from Open Banking and real-time payments to data and regulation. We question at what point the cost of compliance may outweigh the value of innovation, how Bank of America is innovating their payments business and the strategic advice they are giving their customers following these innovations.

26 February 2020

Finextra TV/payments

The Evolution of Open Banking beyond Europe

Jim Wadsworth, SVP Open Banking at Mastercard spoke to Hannah Wallace, FinextraTV at Merchant Payments Ecosystem 2020 in Berlin about how things have moved on with Open Banking and the part regulation has played moving European intervention along. We learn about the impact innovation and collaboration has had on the merchants payments industry, areas where we are seeing the greatest growth such as India and what progress we are making in areas where cash-based transactions still reign.

26 February 2020

Finextra TV/sustainable

The art of Wardley Mapping Sustainable business goals

Mapping Sustainable business goals to a technology strategy is as much art as it is computer science. Matthew Adams Founder at Endjin the brains behind the Ocean Mind story, sat down with Richard Peers to discuss how they help organisations do just that using Wardley Mapping. The two then dive into the detail of the role of data which is so crucial to Sustainable Finance.

20 February 2020

Finextra TV/sustainable

Sound advice on Sustainable Investing

William Armitage, Head of Business Development at Route2, sat down with Richard Peers to discuss Route2’s role advising both corporates and investors. If Sustainable Investing is about understanding the data that informs the value of the underlying asset, then Route2’s 'Total Capital Accounting' approach for evaluating and understanding societal impact and its connection to value creation and value erosion, has to be an approach worth greater consideration. Will talks through one of Route2’s corporate case studies The Crown Estate, and offers fascinating insight into how the many sources of data they consume are advancing their Investor Analytics solution.

20 February 2020

Finextra TV/sustainable

Tipping point to a low carbon world via Sustainable Finance

Nicole Anderson, Founder, Managing Partner of The Redsand Group speaks with Richard Peers about the new fund she is launching, expanding on the green and impact FinTech use cases and ventures she has built over the last 8 years. Nicole expands upon how we are on the tipping point of the most significant innovation imperative facing financial services in its own transition to be the enabler of a low carbon world via Sustainable Finance.

20 February 2020

Finextra TV/cloud

Pinpointing the 'bits that matter' in a red ocean of data

As consumer habits develop and evolve, the way banks operate and how they engage with their customers do as well. With banks under increasing pressure due to competition from innovative fintechs and changing consumer expectations, they must develop the way they target and appeal to customers and maintain a profitable personal relationship.

22 January 2020

Finextra TV/sustainable

More and more banks joining the ESG agenda

Jonathan Hughes, Co-Founder, Pollinate International, speaks at Sustainable Finance. Live about how Pollinate are working with banks to inform them and their customers about better buying decisions to help the environment, changing consumer views about their carbon footprint, the supply chain & impact of purchasing data and whether enough banks have enough of an appetite for Sustainable Finance.

18 December 2019