Innovation

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/Innovation

Debit cards usurp cash but mobile will soon rule

The debit card may have usurped cash in the UK over the last decade but it could be supplanted itself within years by the mobile phone, predicts the Payments Council.

/Innovation

Wells Fargo overhauls ATMs for personalised service

US bank Wells Fargo has revamped its ATM interface to give customers a more personalised and simplified experience.

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Barclays taps BT for free in-branch Wi-Fi

Barclays has teamed up with BT to become the first major UK high street bank to introduce free Wi-Fi for customers in its 1500 branches.

/Innovation

BBVA Compass launches NBA-branded online account

BBVA Compass has set its sights on basketball fans with an NBA-branded online account built on its new core technology platform.

/Innovation

IBM on the customer-centric model

Mike Hobday, banking practice leader, IBM Global Business Services, UK and Ireland on the challenges banks face when creating a customer-centred business model.

/Innovation

Nyse Technologies turns on social media hosepipe

Nyse Technologies is to start distributing social media sentiment statistics from vendor SMA through its SFTI Network and SuperFeed market data service.

/Innovation

Moven gears up for launch

Having ditched the 'bank' from its name, US mobile-centric financial services provider Moven is gearing up for a closed beta launch at the end of February.

/Innovation

Kabbage arrives in the UK

Kabbage, a US start-up that provides working capital advances to online merchants, has made its first foray outside of its homeland, launching in the UK.

/Innovation

Microsoft to host digital wallet developer event

Microsoft is looking to tap into the burgeoning mobile wallet arena by hosting three week-long developer and designer events at its ultra-hip Modern Jago facility in London's Shoreditch.

/Innovation

ME Bank introduces mini workplace branches

Australia's ME Bank has opened its first mini branch - complete with a meeting room, an ATM, videoconferencing and online services - within a local telco's call centre.

/Innovation

ERN unveils Looop big data platform for banks and merchants

A new big data platform from a group of banking IT veterans is set to launch next week, promising to close the transactional loop that is currently broken every time a customer leaves a store with a paper receipt.

/Innovation

JPMorgan taps young talent through Code for Good Challenge

JPMorgan Chase is to get a good look at the next generation of software geeks emerging from US colleges by launching a 'Code for Good' challenge at its offices across the US.

/Innovation

Thomson Reuters and True Office team on compliance gamification

Gamification start-up True Office has formed a product development and distribution partnership with Thomson Reuters which will see the pair create regulatory and compliance training applications for the financial services world.

/Innovation

CommBank takes start-up approach to wealth portal roll-out

Australia's Commonwealth Bank says it took a start-up approach to the development of a new wealth management portal for self-directed investors that combines online banking with stock trading, property and portfolio investment, news and community forums all accessible via a single log-in.

/Innovation

Barclays preps social enterprise hackathons

Barclays is inviting UK tech and design bods to take part in a pair of hackathon weekends where they will work on socially useful finance-related ideas.

/Innovation

The social benefits of digital money

Ruth Goodwin-Groen, MD, Better Than Cash Alliance talks about the benefits and challenges of promoting digital money in the emerging economies.

/Innovation

Prepaid cards and how Iceland in the winter can aid innovation

Ann Cairns, president, International Markets, MasterCard Worldwide discusses helping governments digitize benefit payments and strategies employed by MasterCard Labs for innovative development.

/Innovation

First direct CEO explains app shortcomings to customers

First Direct CEO Mark Mullen has taken the unusual - and for a bank, refreshing - step of appearing in a video to apologise for the quality of the bank's mobile apps and to promise improvements based on customer feedback.

/Innovation

Citi on 'the last six inches' in mobile commerce

Greg Baxter, global head of digital strategy, Citi on the fight for control of mobile payments and the growing influence of 'gamification'.

/Innovation

Citi CTO: Banks should 'do no harm'

Don Callahan, chief technology and operations officer at Citi discusses Google Wallet learning curves, his personal frustrations with banking and how banks should seek to 'make customers lives easier'.