Instant Messaging

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DTCC partners Symphony to expand exception management platform

The Depository Trust & Clearing Corporation (DTCC), the premier post-trade market infrastructure provider for the global financial services industry, today announced it has signed an agreement with Symphony that significantly expands communication and collaboration capabilities within the DTCC Exception Manager (DXM) service.

/Instant Messaging

VoxSmart helps Singapore's energy and commodity firms trade over WhatsApp

UK based regulatory technology firm VoxSmart is helping Singapore’s leading energy and commodity firms boost revenue and manage risk by enabling employees to trade across Instant Messaging platforms like WeChat and WhatsApp.

DBS taps WhatsApp and WeChat for wealth client communications

/Instant Messaging

DBS taps WhatsApp and WeChat for wealth client communications

Singapore-based DBS has launched a chat service that lets its wealth clients interact and transact with their relationship managers via WhatsApp and WeChat.

/Instant Messaging

Brits warm to banking webchat services

It may be taboo to talk about money with friends and family but when it comes to your bank it’s a different matter, with today’s social media savvy consumer taking advantage of more banking webchat services than ever before, according to the latest research from UK Finance.

Symphony to expand into new industries with $67 million funding round

/Instant Messaging

Symphony to expand into new industries with $67 million funding round

Financial communication platform Symphony has secured $67 million in new funding from a group of global investors as it bids to break into new market segments including insurance, legal, healthcare services and government.

/Instant Messaging

Symphony now available on OpenFin

OpenFin, the desktop operating system built specifically for the needs of capital markets, announced today that it has publicly contributed code to the Symphony Software Foundation that allows, for the first time, any OpenFin customer to deploy Symphony Chat on the OpenFin operating system.

/Instant Messaging

Neptune embeds Symphony chat functionality

Neptune Networks Ltd, the Fixed Income network for real-time “axe” indications, today announced that it has embedded Symphony chat functionality within the Neptune proprietary application.

Bloomberg unbundles chat to take on Symphony

/Instant Messaging

Bloomberg unbundles chat to take on Symphony

Bloomberg is reportedly unbundling chat services from its desktop terminal subscriptions, instead charging clients a flat $10 a month per user in an effort to combat the threat posed by messaging rival Symphony.

/Instant Messaging

Fed fines HSBC $175 for chatroom chatter

The Federal Reserve Board on Friday announced that it has fined HSBC Holdings plc, London, United Kingdom, and HSBC North America Holdings Inc., New York, New York, $175 million for the firm's unsafe and unsound practices in its foreign exchange (FX) trading business.

/Instant Messaging

Thomson Reuters Eikon strikes a chord with Symphony integration

Thomson Reuters and Symphony Communication Services, LLC have joined forces to foster open collaboration and information sharing across the financial services industry.

/Instant Messaging

Thomson Reuters extends Eikon Messenger to Redi buy-side community

Thomson Reuters is extending its instant messenger capabilities to the buy-side professionals who use its recently-acquired REDI execution management system, in a move designed to break down barriers to communication in financial markets.

/Instant Messaging

Ipreo joins Symphony Software Foundation as gold member

Symphony Software Foundation (the Foundation), the nonprofit organization fostering open source software (OSS) innovation in financial services, on the Symphony secure collaboration platform and beyond, announced that Ipreo, a leading global provider of market intelligence and productivity solutions to financial services and corporate professionals, joined the community as its latest Gold Member.

BNP Paribas leads $63m funding round for Wall Street messaging outfit Symphony

/Instant Messaging

BNP Paribas leads $63m funding round for Wall Street messaging outfit Symphony

Bank messaging platform Symphony Communication Services is looking to expand into Asia after raising $63 million in a funding round led by BNP Paribas.

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Symphony appoints Goldman veteran as new head of business development

Symphony Financial Partners (Singapore) Pte. Ltd. ("Symphony Financial Partners") today announced the appointment of industry veteran Hiroyuki Abe as Head of Business Development based in Tokyo.

/Instant Messaging

ChartIQ, The Beast Apps and Tick42 join Symphony Software Foundation

Symphony Software Foundation (the Foundation), the nonprofit organization fostering open source software (OSS) innovation in financial services on the Symphony secure collaboration platform, announced today ChartIQ, The Beast Apps and Tick42 joined the Foundation as the newest silver members.

/Instant Messaging

Pushfor appoints Temenos’ Mike Williams as CEO

Pushfor, a new secure messaging and content sharing platform for businesses, has announced the appointment of Mike Williams as CEO to drive further UK growth and expansion into new markets.

/Instant Messaging

Symphony opens developer platform

Symphony Software Foundation (the Foundation), the nonprofit organization fostering open innovation around the Symphony secure productivity platform, today announced the upcoming availability of an Open Developer Platform access to Symphony.

Wall Street messaging outfit Symphony looks to raise $100m - WSJ

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Wall Street messaging outfit Symphony looks to raise $100m - WSJ

Amid reports that it is in talks about a $100 million funding round, bank-backed messaging platform Symphony has unveiled a new virtual meetings tool and an API that lets developers create integrations with third-party apps.

Banks should back off from clunky chat bots - Forrester

/Instant Messaging

Banks should back off from clunky chat bots - Forrester

Bots are not ready for prime time when it comes to banking, and most banks should hold off on launching customer service or chat bots on messaging platforms for another two to three years, according to a new Forrester report.

/Instant Messaging

Thomson Reuters Eikon Messenger numbers surge as Yahoo retires legacy messaging platform

Thomson Reuters has seen a significant increase in new Eikon Messenger account registrations after the announcement that Yahoo will discontinue support for its legacy messaging and API service on August 5, 2016.

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