Instant Messaging

73 articles tagged with this keyword

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DBS taps WhatsApp and WeChat for wealth client communications

Singapore-based DBS has launched a chat service that lets its wealth clients interact and transact with their relationship managers via WhatsApp and WeChat.

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Symphony to expand into new industries with $67 million funding round

Financial communication platform Symphony has secured $67 million in new funding from a group of global investors as it bids to break into new market segments including insurance, legal, healthcare services and government.

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Bloomberg unbundles chat to take on Symphony

Bloomberg is reportedly unbundling chat services from its desktop terminal subscriptions, instead charging clients a flat $10 a month per user in an effort to combat the threat posed by messaging rival Symphony.

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BNP Paribas leads $63m funding round for Wall Street messaging outfit Symphony

Bank messaging platform Symphony Communication Services is looking to expand into Asia after raising $63 million in a funding round led by BNP Paribas.

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Wall Street messaging outfit Symphony looks to raise $100m - WSJ

Amid reports that it is in talks about a $100 million funding round, bank-backed messaging platform Symphony has unveiled a new virtual meetings tool and an API that lets developers create integrations with third-party apps.

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Banks should back off from clunky chat bots - Forrester

Bots are not ready for prime time when it comes to banking, and most banks should hold off on launching customer service or chat bots on messaging platforms for another two to three years, according to a new Forrester report.

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Goldman Sachs forms new venture for enterprise mobile technology

US investment bank Goldman Sachs has spun off internally developed technology used to enable employees to securely communicate via mobile devices and teamed up with a software company.

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Symphony strikes a chord with Google Alphabet

Google Alphabet is to participate in a new round of funding for bank-backed messaging platform Symphony, valuing the startup at $650 million.

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Yorkshire Building Society invests in video banking

Yorkshire Building Society is offering its customers financial advice in their own homes via live video conferencing.

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NY regulator strikes deal with banks on new messaging platform

New York state's banking regulator has reached an agreement with Goldman Sachs, Deutsche Bank, Credit Suisse and Bank of New York Mellon on the record-keeping requirements of a new chat and messaging platform.

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NY regulator sets sights on bank-backed messaging service

New York state's banking regulator has written to the firm behind a new instant messaging service backed by Wall Street's biggest banks asking about its document retention policies.

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Banks launch IM service to rival Bloomberg

A consortium of Wall Street banks has launched an instant messaging platform it hopes will loosen Bloomberg's vice-like grip on the market for real-time communication between traders.

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Symphony acquires technology assets of Markit chat unit

Reference data firm Markit has backed out of the running to develop a rival to Bloomberg's instant messaging network, instead selling the technology assets of its Collaboration unit to back-backed Symphony Communication Services.

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EU regulators ask for FX traders' Facebook chats - Bloomberg

European Union antitrust regulators have asked banks to hand over the Facebook messages of foreign exchange traders, according to Bloomberg.

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Wall Street firms take on Bloomberg with new messaging platform

A group of Wall Street firms, led by Goldman Sachs, has acquired instant messaging outfit Perzo and set up a new company to help them break free of their reliance on Bloomberg.

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ICE agrees $350m SuperDerivatives acquisition

IntercontinentalExchange (ICE) has agreed a $350 million cash deal to acquire SuperDerivatives, a provider of risk management analytics, financial market data and valuation services.

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Wall Street banks turn to messaging startup as Bloomberg alternative

A group of Wall Street banks, led by Goldman Sachs, are on the verge of buying a stake in instant messaging firm Perzo as they prepare to break free of their reliance on Bloomberg, according to Reuters.

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Barclays fined $3.75m for electronic record keeping failures

US regulator Finra has slapped Barclays Capital with a $3.75 million fine for a decade-long failure to properly preserve electronic records, e-mails and instant messages.

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Bloomberg bids to ease clients' chat room concerns

With regulators trawling trader chat logs for evidence of wrongdoing, Bloomberg has rolled out tools to help firms monitor and restrict access to its chat room functions.

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Banks and Thomson Reuters join Markit messaging network

Wall Street's biggest banks and Thomson Reuters have signed up for a new open messaging network from financial information provider Markit which threatens Bloomberg's dominance of the chat market.