Customer Experience

32 articles tagged with this keyword

/inclusion

Mastercard and Rabobank offer digital platform to farmers in emerging markets

Today, Mastercard and Rabobank announced a strategic partnership to give one million farmers in emerging markets access to a digital platform that makes it easier for them to sell their produce for a fair price.

/Sibos

National Settlement Depository goes live with Swift gpi

National Settlement Depository (NSD) has begun to provide SWIFT gpi (global payment innovation) services.

/Customer Experience

Credorax and BBPOS partner to launch mobile point of sale product

Today Credorax, the NextGen merchant acquiring bank providing cross-border processing for eCommerce and omni-channel payments, and BBPOS, the world’s leading innovator, designer, and manufacturer of mobile point of sale (mPOS) payment terminals, announced a partnership to provide a (semi-integrated and) standalone mPOS solution for ISVs and ISOs across Europe.

/Sibos

National Bank of Canada adopts CGI's payments platform

CGI (TSX: GIB.A) (NYSE: GIB) has been awarded a contract by National Bank of Canada (NBC) to implement All Payments (APS) as its payments hub solution.

/Customer Experience

Oracle showcases 10 fintechs leveraging Cloud and API technology at Sibos

As the financial services landscape continues to evolve and consumer expectations rise, banks must collaborate with fintechs to deliver the best solutions for customers.

/regulation

Emirates NBD taps SAP for data-driven decision making

Emirates NBD, a leading bank in the Middle East, has partnered with SAP, a market leader in enterprise software, to become the first bank globally to implement SAP Financial Services Data Platform. It is powered by SAP in-memory data platform, SAP HANA and can now deliver customer intelligence across all Emirates NBD Group market segments, entities and countries.

/Customer Experience

AIB mobile app reaches one million users with spending data

AIB has announced that over one million users across Ireland are now using the AIB Mobile App, making it the number one Irish banking app – further solidifying AIB’s position as Ireland’s most digitally enabled bank. In 2018 alone there were over 325 million customer interactions on the AIB Mobile App, with customers using the app 36 times a month on average. To celebrate the success of the app AIB is sharing anonymised and aggregated data to reveal consumer trends.

/Customer Experience

Oracle taps into Open Banking for digital mortgage origination

Now available in the UK, Oracle Banking Enterprise Originations solution will help banks and building societies transform residential, buy-to-let and SME mortgage origination. Using design principles of open architecture, progressive data decisioning and complete process automation the solution will enable lenders to process mortgage applications far more efficiently by utilising best-in-class digital technologies.

/retail

TransUnion appoints Sam Welch to its UK executive team

TransUnion has appointed Sam Welch to its UK executive team, as he joins the business as part of its global strategy and planning function.

/inclusion

Accenture encourages women to apply for 2020 Fintech Innovation Lab

Today Accenture opens up applications for its eighth Fintech Innovation Lab London. In addition to the Lab’s overall goal of helping fintechs from all areas and backgrounds to excel, this year Accenture is also aiming to improve the number of female founders taking part in an effort to narrow the gender gap in fintech.

/retail

Travelex opens five currency exchange stores in Kuala Lumpur airport

Travelex, the world’s leading foreign exchange provider today launched the opening of five ‘retailtainment’ and ‘open concept’ currency exchange stores at KL International Airport, Malaysia. The bureau de change stores at KLIA, which feature digital and interactive technology aim to create more engaging and fuss-free transactions for those traveling through KUL.

/retail

Australian neobank appoints John Pountain as CTO

Xinja Bank, an independent Australian neobank built from the ground up  for mobile, has appointed John Pountain Chief Technology Officer.