Customer relationship management and knowledge management

News/payments

‘Millennials want credit’ says ex-Visa innovation chief and i2c president Jim McCarthy

The consumer of today is educated, digitally empowered and more than ever before, wants to make informed financial decisions. This requires financial players to provide a quick, efficient and barrier-free customer service that keeps pace with the dynamic transformations of this new era of payments.

04 March 2020

News/sustainable

How to apply lessons learned from Open Banking to Sustainable Finance

While Open Banking initiatives are being drip fed by regulators across the world, it is evident that this shift must not be considered merely a regulatory change: it is a global movement that will shape the future of the financial services industry.

24 February 2020