Customer relationship management and knowledge management

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/Customer relationship management and knowledge management

Bain launches NPS Prism product in Hong Kong

Bain & Company today announced that they have officially launched their “NPS Prism” product into the Hong Kong market, aimed at helping companies drive meaningful customer experience changes in their businesses.

/Customer relationship management and knowledge management

Isbank chooses Commencis Dataroid to profile customers

Turkey’s largest private bank Isbank chooses Commencis and its enterprise-level big data analytics and engagement platform Dataroid to have a better understanding of user behaviour across digital channels and improve customer experience.

/retail

Temenos makes 90 second onboarding pledge

Temenos (SIX: TEMN), the banking software company, today announced that Temenos Infinity now offers a real-time, end-to end account opening and onboarding digital experience in just seconds. The account is fully funded and ready for customer use

/payments

Iris CRM and Conformance pair up for CRM integration

Iris CRM is proud to announce the integration of Conformance Technologies’ PreComm ToolKit risk assessment and monitoring tool.

/wholesale

Triodos Bank turns to Artesian for CBILs pre-screening

Artesian Solutions and Triodos Bank, a world leader in sustainable banking, are delighted to announce the deployment of a holistic relationship management platform, designed to support ethical organisations (businesses that provide real impact on society or the environment) affected by the Coronavirus Pandemic.

/covid-19

Icici Bank provides Covid-19 testing vehicles and PPE to Odisha

ICICI Bank announced that it has taken a series of measures to assist authorities in Bhubaneswar in the fight against the COVID-19 outbreak. The Bank has contributed a mobile COVID-19 testing vehicle to the Bhubaneswar Municipal Corporation (BMC) to help BMC to collect swab samples swiftly from people, including the differently-abled and those who are unable to visit hospitals for testing, across the city. The Bank has also provided 30 threewheelers to differently-abled persons in Bhubaneswar to support their mobility who have been identified by the Department of Social Security & Empowerment of Persons with Disability (SSEPD), Government of Odisha.

/retail

Corelation to offer ChannelNet digital member engagement platform

ChannelNet has entered into a strategic partnership with Corelation to offer ChannelNet’s OneClick Financial , a patented digital member engagement platform.

/payments

CRM startup vcita Integrates with Square to accept payments online

CRM startup vcita has teamed up with Square to help small businesses manage their business online.

/people

Tier1 Financial Solutions appoints Jiro Okochi president

Tier1 Financial Solutions (“Tier1”), a leading provider of global relationship management solutions to capital markets, investment banking, and investment management firms, has appointed Jiro Okochi as President, responsible for managing the global operations of the firm.

/devops

Flybits joins Avaloq.one Ecosystem

Flybits, the world’s first contextual experience platform for the financial sector, has joined the Avaloq.one Ecosystem.

/retail

Citizens Bank signs with Teslar Software

Teslar Software, a provider of automated workflow and portfolio management tools designed to help community financial institutions thrive, announced today that Citizens Bank selected its platform to enhance efficiencies and better serve its customers.

/retail

Finantix upgrades Digital Collaboration Hub

Finantix, the leading global provider of trusted technology to the wealth management, insurance and banking industries, today launched its latest Digital Collaboration Hub which allows financial institutions to activate a collaboration channel within weeks.

/regulation

Natwest renews CRM contract with Artesian

NatWest, part of the Royal Bank of Scotland Group, has today announced the renewal of its agreement with Artesian Solutions as the Banks’s core relationship intelligence and customer insight platform.

/wholesale

Rabobank implements relationship pricing tech from Brilliance Financial Technology

Brilliance Financial Technology, a global leader in providing end-to-end digital pricing and intelligence, today announced its strategic partnership with Rabobank, the world's largest Food & Agri financial institution based in the Netherlands.

/markets

Tier1 platform ported to OpenFin desktop

Tier1 Financial Solutions (“Tier1”), a leading global relationship management technology provider for capital markets and banking, has partnered with OpenFin, the financial industry's operating system, to deploy Tier1’s solutions across financial desktops, streamlining collaboration and end user workflows.

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