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The positive impact of AI on customer experience in financial services

/retail

The positive impact of AI on customer experience in financial services

With the shift from Google to GPT-4 for information searches, Greg Krasnov, the founder of Tonik Bank, examines AI’s growing influence on the financial industry ahead of this week's Singapore FinTech Festival. The discussion explores how banks are adopting AI, the implementation of Gen AI in customer interactions, where friction between regulation and innovation may arise, and the impact it is having on customer acquisition and credit applications.

BuildMyCreditScore secures £200k grant from Innovate UK

/payments

BuildMyCreditScore secures £200k grant from Innovate UK

BuildMyCreditScore, a UK startup that enables individuals to effortlessly boost their credit score through everyday spending on a debit card, has secured a £200,000 grant from Innovate UK.

Revenue-based investing marketplace Levenue raises €8m

/startups

Revenue-based investing marketplace Levenue raises €8m

Revenue-based investing marketplace Levenue has raised €8 million in a Series A funding round and acquired bank transaction enrichment expert Cake.

/retail

Plaid forms Consumer Reporting Agency to provide cashflow insights

Today, we’re excited to announce that Plaid has formed a new entity that will build solutions for customers who want ready-made credit risk insights from consumer-permissioned cash flow data.

Intuit to close Mint, migrate users to Credit Karma

/retail

Intuit to close Mint, migrate users to Credit Karma

Intuit is shuttering its personal finance unit Mint and inviting users to switch over to its Credit Karma platform.

AIB apologises for online banking glitch

/retail

AIB apologises for online banking glitch

Irish high street bank AIB has admitted to a glitch in its online banking service after it was highlighted by newspaper The Irish Independent.

/people

Pepper Advantage names Narinder Auluck group CTO

Pepper Advantage, a global credit intelligence company, announces the appointment of Narinder Auluck as Group CTO, based in London and effective immediately. This new senior executive position demonstrates Pepper Advantage’s plan to develop new technologies that transform the credit management sector.

Open banking startup Prism Data raises $5m

/startups

Open banking startup Prism Data raises $5m

Prism Data, the US open banking outfit that span out from Petal earlier this year, has raised $5 million in seed funding.

Mastercard inks open banking deals with Worldpay and Zip

/payments

Mastercard inks open banking deals with Worldpay and Zip

Mastercard is stepping up its open banking activity through partnerships with merchant solutions business Worldpay and BNPL firm Zip.

Nova Credit raises $45 million

/retail

Nova Credit raises $45 million

International credit bureau Nova Credit has raised $45 million in Series C funding to build new products for lenders using alternative credit data.

/retail

TotallyMoney taps open banking tech to help customers build their credit scores

Personal finance app, TotallyMoney, has launched a new open banking-powered feature to help customers track regular outgoings and avoid missed payments, so they can protect and build their credit scores.

/payments

Zilch unveils new credit scoring platform

Zilch, the UK-headquartered multi award-winning ad-subsidised payments network, today proudly unveils Zilch Up - a revolutionary product dedicated to empowering people typically excluded from mainstream credit.

/payments

Kenyan BNPL player EDOMx taps finbots.ai for credit risk management

EDOMx, a Delaware entity with Kenyan operations with a vision to enhance impact-based and thoughtful consumer credit, announced signing an agreement with Singapore-headquartered B2B SaaS FinTech, finbotsAI, to enable credit risk management using AI.

UK startup taps open banking technology to help people build their credit score

/payments

UK startup taps open banking technology to help people build their credit score

BuildMyCreditScore, a UK startup that enables individuals to effortlessly boost their credit score through everyday spending on a debit card, has launched in the UK.

/retail

Finova launches new mortgage decisioning engine Optimo

Optimo, a decisioning engine that is purpose-built to help lenders deliver agile, data-driven and personalised outcomes for their customers, has today been launched by UK mortgage technology provider, finova.

The rise of the theme-based super app

/people

The rise of the theme-based super app

Elon Musk's ambition to turn X into a WeChat-like everything app is doomed, predicts the man building his own "theme-based" super app, called Super.com.

Finnish fintech Saldo makes move into banking services

/regulation

Finnish fintech Saldo makes move into banking services

Finnish fintech Saldo is gearing up to launch banking services in the country, beginning with a savings account.

Financial wellbeing app Wagestream buys Keebo to help workers access credit

/inclusion

Financial wellbeing app Wagestream buys Keebo to help workers access credit

Financial wellbeing app Wagestream has acquired challenger credit card startup Keebo. Financial terms of the deal were not disclosed.

Experian launches checking account for debt-free credit building

/retail

Experian launches checking account for debt-free credit building

Experian has launched its own digital checking account and debit card designed to help Americans build their credit without incurring debt.

/retail

Swedish finteh Qred activates banking licence

Qred, Sweden’s fastest growing fintech company according to Financial Times, is thrilled to announce that the banking license the company acquired in May is now activated and the company is officially a bank.

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