Chatbot

112 articles tagged with this keyword

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Nuvo unveils AI-powered mortgage broker chatbot

UK fintech startup Nuvo has launched an artificial intelligence-powered Facebook chatbot that helps people find the best deals on mortgages.

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Schroders launches asset management chatbot in Singapore

Schroders in Singapore has launched an online chatbot operating through Facebook Messenger to answer client queries and fetch and display requested fund management data.

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Nordea brings e-invoicing to Facebook Messenger

Nordea has collaborated with Nordic payments processor Nets on a service which enables consumers to post invoices and pay their bills via Facebook Messenger.

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Standard Chartered to roll out AI chatbot

Standard Chartered is to launch an AI-powered chatbot to provide clients with natural language assistance in managing money, making payments and analysing their spending.

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CIBC builds Messenger digital assistant for sending money overseas

The Canadian Imperial Bank of Commerce (CIBC) has launched a digital assistant that helps clients track foreign exchange rates and send money overseas through Facebook Messenger.

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Bank of Scotland embeds virtual agent in iPhone

Bank of Scotland is piloting the use of a virtual assistant to answer common customer queries over the bank's iPhone app.

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Japan's banks plan 33,000 job cuts in digital downsizing

Japan's megabanks are planning to make huge, long-term cuts to their workforces as they increasingly turn to artificial intelligence (AI) and automation in a bid to streamline operations and cut costs.

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Capital One: What we learned about what our chatbot learned

Ken Dodelin, vice president and head of conversational AI products at Capital One reflects on the learnings from a six-month pilot trial of the company's new conversational chatbot Eno, as the interface is rolled out commercially to all customers.

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Moneyfarm acquires tech behind PFM chatbot Ernest

UK digital wealth platform Moneyfarm is aiming to move into the personal financial management space with the acquisition of financial chatbot technology startup Ernest.

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Hong Kong e-wallet provider TNG raises $115m

Hong Kong-based digital wallet outfit TNG FinTech has raised $115 million in a Series A funding round led by Chinese private equity group NewMargin Capital.

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Aussie banks unveil new fintech features

Two Australian banks unveiled updates to their banking services with ANZ Bank launching a voice-based identity service for mobile banking and National Australia Bank (NAB) debuting a chatbot for its business banking service.

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TD Ameritrade pairs AI with human support for Facebook Messenger service

US brokerage TD Ameritrade is to provide financial market updates, investor education and client account access to retail investors through Facebook Messenger.